Costa Crociere S.p.A.Crew Purser
Oct. 2012 - Jan. 2014▪ Managed personnel administration processes, maintaining crew data in the SAP system, collaborating with department leaders on headcount control, and planning logistics for onboarding, offboarding, and staff movements.
▪ Coordinated training sessions and onboarding programs for new hires, managed visa acquisition, uniform distribution, and cabin assignments, ensuring compliance with regulatory requirements.
▪ Served as the main point of contact for communication with local authorities during port calls, and assisted with exit processes, ensuring adherence to established policies and procedures.