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Work Background
Resilient Foundations ConsultingFounder
Nov. 2025
ContinentalNational Key Accounts Manager
Jul. 2019 - Oct. 2025Port Elizabeth Metropolitan AreaStrategic Account Management:
Lead national key accounts portfolio, managing complex customer relationships and driving revenue growth across diverse market segments. Develop strategic account plans, negotiate high-value contracts, and ensure customer satisfaction through operational excellence and responsive service delivery. Change Leadership and Project Management: Drive enterprise-wide change initiatives across national network, including technology adoption, business model evolution, and process standardisation programs. Successfully implement strategic changes ensuring adoption and sustained behavioural change across diverse stakeholder groups.
ContinentalNational Fleet Key Accounts Manager
Jun. 2019 - Jun. 2022South AfricaHeading up National Fleet Strategy
ContinentalRegional Key Account Executive : OE
Apr. 2013 - May. 2019Port Elizabeth Area, South AfricaManaging OEM accounts incl new platform development, quality, logistics
ContinentalSenior Key Account Manager: Original Equipment
Apr. 2013 - Jun. 2019Port Elizabeth, Eastern Cape, South AfricaOEM Partnership Development & Technical Sales
Built and managed strategic partnerships with major automotive OEMs, coordinating across Purchasing, Logistics, Quality, and Engineering to navigate competing priorities and diverse regional and technical requirements.
Managed complex RFQ processes and new product launches requiring cross-functional coordination. Conducted organisational readiness assessments and developed strategies to build required technical competencies.
Quality & Compliance Excellence leading organisational preparation for major OEM audits and ISO certifications. Drove continuous improvement initiatives and root cause analysis.
ContinentalBusiness Team Manager
Nov. 2008 - Mar. 2013Port Elizabeth Area, South AfricaManaging the high pressure Tyre Building department with 215+ employees. Responsible for Dept KPI-Quality, Speed, Morale and Cost
ContinentalProduction Management
Nov. 2006 - Mar. 2013Port Elizabeth Area, South AfricaLed Cross-functional teams of Production, Quality, Engineering, IE, Controlling and OHS. Successfully scaled operations by recruiting and integrating 4th and 5th production shifts while maintaining business continuity.
Directed capital investment initiatives involving new machinery and technology adoption, managing full project lifecycle from business case through commissioning and production start-up. Championed continuous improvement culture through systematic problem-solving and process standardisation, delivering enhanced efficiency, cost reduction, and sustainable capability building.
Coached managers and supervisors to build leadership capability and supported training programs that empowered teams to deliver operational excellence.
ContinentalTeam Lead
Feb. 2005 - Oct. 2007Port Elizabeth Area, South AfricaTeam leader production department
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