Avenue HealthcareReceptionist
Jan. 2013 - Feb. 2014Kenya- π₯ Efficiently managed the front office, switchboard, and emergencies, ensuring top-notch customer service and patient satisfaction. - βοΈ Handled telephone inquiries, took detailed messages, and kept contact details updated. - π Addressed general inquiries, explained procedures, and scheduled follow-up appointments. - ποΈ Maintained administrative systems, including records and databases, ensuring accessibility and security. - π
Planned meetings, appointments, and travel arrangements, managing travel records for hospital management staff. - π Optimized patient visit order based on emergencies and visit type. - π οΈ Maintained office efficiency by ensuring services were operational and taking corrective action when needed.