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Work Background
iqbusinessHead of Agentic
Jul. 2025
Elerian AIAutomation Engineer
Nov. 2023 - Jun. 2025A strong focus on Voice/Text AI solutions, leveraging the Elerian AI toolset to design and implement intelligent, automated conversational workflows. Driving innovation, ensuring project success, and enhancing user experience through continuous optimization and strategic alignment. -Collaborated with clients to document and analyze existing business processes for automation opportunities. -Designed and developed Voice/Text AI conversational flows using the Elerian AI toolset to streamline operations and enhance efficiency. -Monitored Voice/Text AI performance, adoption rates, and user feedback to identify areas for optimization. -Recommended improvements and enhancements to boost functionality and user satisfaction. -Ensured AI solutions aligned with broader business strategies and delivered measurable outcomes. -Created and maintained detailed documentation, including flow designs, user guides, and requirement specs. -Delivered training and ongoing support to stakeholders, ensuring effective use of Voice/Text AI systems. -Stayed updated on emerging trends in AI technology and contributed to feature planning and innovation. -Identified new needs, defined feature requirements, and participated in product testing and validation.
DistellProcess Automation Engineer
Jan. 2021 - Oct. 2023Western Cape, South AfricaLed end-to-end optimization of automation identification, assessment, and execution to streamline operational efficiency. Designed and embedded an enterprise-wide Centre of Excellence (CoE) and governance framework to align RPA initiatives with business objectives. Championed industry best practices in RPA implementation, reusable code management, and automation lifecycle documentation. Oversaw quality assurance standards, SLA tracking, third-party vendor coordination, and the creation of business cases to support strategic automation investments. -Increased machine performance and developer productivity by advocating for sustainable and scalable automation technologies. -Reduced operational risks by building and delivering improved solutions with robust audit trails and controlled data usage. -Represented South Africa in the United Nations SDG program (2021–2022), completing key assignments and certified courses. -Spearheaded major RPA upgrades and change management initiatives to unlock automation at scale. -Presented a GIS-driven bottle return optimization solution to the UN SA Network, leveraging geospatial data, predictive analytics, and local partnerships to support circular economy goals and environmental sustainability.
Datora AfricaSenior AI & RPA Engineer
Jan. 2020 - Dec. 2020Bryanston, South AfricaLed User Acceptance Testing (UAT) and code review operations, identifying high-impact automation opportunities to streamline complex processes and resolve technical risks. Spearheaded architectural assessments and system design reviews for enterprise clients, ensuring alignment with strategic IT roadmaps. Delivered robust automation solutions using the UiPath Platform, driving successful project outcomes through effective solution architecture, development, and deployment. -Authored and maintained key documentation, including PDDs, BRDs, and SDDs, to support solution design and continuous improvement. Provided technical leadership to development and support teams, addressing and resolving challenges with scalable strategies. -Utilized SQL and backend orchestrators (mimic) to trigger processes via task scheduler with Attended Robots using batch scripts. -Designed and implemented tailored RPA training programs (Citizen, Foundation, Advanced) for both technical and non-technical audiences, boosting internal automation capabilities. -Led RPA infrastructure setup, including secure and high-availability Orchestrator installations, while delivering onboarding and training to key business stakeholders. -Created engaging, level-specific training content and course material to support organization-wide RPA adoption and upskilling.
Xpertek ContactRPA Engineer
Jul. 2018 - Dec. 2019SandtonIdentified and assessed opportunities for new business development and led feasibility studies to support strategic decision-making. Managed and motivated a team to deliver on daily operational tasks while maintaining high performance and alignment with project goals. Translated user concepts into actionable business requirement documents and ensured seamless communication with stakeholders to keep projects on track and aligned with expectations. -Exceeded stakeholder expectations by implementing effective strategies and delivery plans. -Validated and tested solutions to ensure alignment with defined business requirements. -Acted as the central point of contact for Customer Vendor Project Managers, clients, and subcontractors, managing full project lifecycles in accordance with organizational policies.
LarcaiRPA Engineer
Sep. 2017 - Jun. 2018Waterfall
CAdet Technology CCMechatronics Technical Engineer
Jun. 2015 - Aug. 2017Pretoria Area, South AfricaConfiguration control system, maintain project directory layout. Part and assembly modelling in the CAD package and analysis package for finite element analysis. Prepare data for CAD and analysis model input and data post-processing for reports. Analysis mode verification to drawings and creation of data output for reports. Assemble input data from client, as input to project. Set up and operate specialized and standard test equipment to diagnose test and analyse the performance of electrical components and systems. Maintaining, troubleshooting and repairing of equipment. Measuring equipment preparation and layout design. Create specifications, concepts and a detail design for an electronic measurement requirement. Electronic measurements and field testing. Programming in MS Office, LibreOffice and Open Office products. API and Class Module programming in CAD(Solid Edge) and analysis (FEMAP) software environment. LabView, MATLAB, and Scilab programming in an electronic measurement environment. Programming applications set out for Arduino and Raspberry PI tasks. Selecting compatible hardware and software components for computers. Acquiring high end analysis computers. Assembling hardware components. Installation of software. Establishing network connections. Designing and developing new control systems Testing, maintaining and modifying existing systems. Analyzing data and presenting findings in written reports. Managing operations Working collaboratively with design engineers, operations engineers, purchasers and other internal staff. Liaising with clients, suppliers, contractors and relevant authorities. Project management within cost and time constrained environments. Understanding and ensuring compliance with relevant health and safety regulations and quality standards. Providing advice and consultancy support. Writing computer software and test procedures.
Lego MindstormsRobotics Senior Trainer
Jan. 2014 - Jun. 2015AttridgevilleTrain Grade 6 and 7 learners in the Township on the basic functionality of the Lego EV3 and NXT's. Teach the learners basic functionality on how to use computers. Train the learners on how to build different types of robots using the Lego parts required for the devices. Educating the learners on the different types of sensors and its uses. Train the learners to program simple and complexed programs using the different sensors on the devices mentioned above to complete various tasks in preparation for the Regional Township Robotic Olympiad. Compile weekly reports on activities undertaken. Refereeing at the Regional Township competition. Refereeing at the National Robotic Olympiad. Assisting in the set up for these Olympiads.
Tshwane University of TechnologyMechatronics Experiential Training
Jul. 2011 - May. 2015Pretoria Area, South AfricaTraining on PLC's (Siemens LOGO Software). Where we had to program both Ladder Logic and Function Block Diagrams to carry out and solve specific applications in industry using PLC. Manufacturing of steel assemblies using hand tools and industrial machinery (Filing, milling, drilling and tapering) Programming on on Arduino's and Raspberry Pi using different programming languages as well linking these two devices together to perform specific applications. Manufacturing of PCB's and soldering techniques. Compilation of design proposals and report writing. (Research, budgets, manufacturing drawings, list of parts, production information, written programs, calculations, etc.)
Denel SAAB, JohannesbourgStudent Engineer
May. 2011 - Jul. 2011-Heat Treatment. -Tensile Testing on specimens. -Design. -Assemblies on wing fairings. -Programming PLM software.
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