Requests
0
Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
ETP GroupImplementation Project Manager
May. 2024Mumbai, Maharashtra, IndiaAt ETP Group, my focus as a Consulting Project Manager centers on aligning project objectives with strategic business goals. This role allows me to leverage my expertise in IT strategic planning and stakeholder management, honed over recent years at ETP Group. My approach is collaborative, ensuring that cross-functional teams are guided towards delivering innovative solutions effectively. Our team excels in product development, fostering an environment where open communication and consultation management are paramount. With a commitment to client satisfaction, we work diligently to understand stakeholder requirements, delivering tailored solutions that drive growth and success. At the heart of my professional ethos is the belief that through clear direction and robust project frameworks, we can turn visionary concepts into tangible outcomes. Localisation Implementation including Language, Tax Details, Payment Gateway, Communication, Marketplace, and Webstore. Point of Sales, CRM, Payment Gateway, Communication Channels, E-commerce/Marketplace Integration, and Implementation. SAP/Netsuite/ ERP Inbound and Outbound Sales Integrations Project Management Product Development Consultation Management
Decathlon DigitalProject Manager
Jul. 2021 - Jun. 2024Bengaluru, Karnataka, IndiaDefine project objectives, scope, and requirements in collaboration with stakeholders. Develop a comprehensive project plan, including timelines, milestones, and deliverables. Identify and document project risks, constraints, and dependencies. Define the project's strategic goals and align them with business objectives. Build and lead a cross-functional project team, including developers, designers, testers, and other stakeholders. Facilitate effective communication and information sharing among team members and APAC stakeholders. Provide guidance, support, and mentoring to team members throughout the project lifecycle. Coordinate project activities, ensuring tasks are completed according to the project plan. Monitor project progress, track milestones, and ensure adherence to timelines. Conduct regular project status meetings and provide updates to stakeholders. Identify and address any project issues, risks, or bottlenecks in a timely manner. Develop and manage the project budget, ensuring financial resources are allocated effectively. Monitor project expenses and track them against the budget. Optimize resource allocation to ensure efficient utilization of human and technical resources. Define and enforce quality standards for the e-commerce app development process. Conduct regular quality reviews, ensuring compliance. Implement quality control processes, including testing, bug tracking, and resolution. Ensure the final product meets the expected quality levels and customer requirements. Identify potential project risks and develop risk mitigation strategies. Monitor and assess risks throughout the project lifecycle, taking proactive measures to minimize their impact. Coordinate post-implementation activities, including user training, documentation, and support. Address post-implementation issues or bugs, working closely with technical teams to resolve them. Provide ongoing support to ensure the smooth operation of the e-commerce app post-launch.
Decathlon DigitalProject Manager
Jun. 2021 - Jul. 2022Bengaluru, Karnataka, IndiaDefine project objectives, scope, and deliverables in collaboration with stakeholders. Develop a comprehensive project plan, including timelines, milestones, and resource allocation. Identify and document project risks, constraints, and dependencies. Build and lead a high-performing technical support team. Define roles and responsibilities for team members and foster a collaborative work environment. Conduct regular performance evaluations and address any performance issues proactively. Coordinate technical support activities, ensuring prompt resolution of customer issues. Monitor support requests, track response and resolution times, and ensure adherence to service level agreements (SLAs). Provide regular status updates to stakeholders and maintain transparent communication channels. Allocate resources effectively to handle customer support requests and prioritize critical issues. Identify training needs for team members and provide ongoing professional development opportunities. Drive continuous improvement initiatives to enhance the efficiency and effectiveness of technical support operations. Analyze support metrics and customer feedback to identify areas for improvement. Implement process enhancements, automation, and self-service options to optimize support workflows. Collaborate with cross-functional teams, such as product development and quality assurance, to address customer issues. Facilitate effective communication and knowledge sharing within the support team. Communicate project status, escalations, and resolutions to stakeholders in a clear and concise manner. Implement incident and problem management processes to ensure timely resolution of complex technical issues. Coordinate with technical specialists and subject matter experts to address critical problems. Conduct root cause analysis and implement preventive measures to minimize recurring incidents. Monitor and report on incident trends to identify areas for system or process improvements.
Tech PCL ®Associate Vice President - IT
Sep. 2020 - Jul. 2021Pune, Maharashtra, IndiaWork to ensure the Projects are streamlined with deadlines Responsible for creating business docs for investors and partners Align Project Managers for deadlines and scope of the Project. Responsibly create a smooth transition from the waterfall model to Agile for projects. Ensure to create doc wrt to start of work and work breakdown structure. Work with Presales sales teams for enhancements and change requests into the product. Ensure to finalize the budget for the project and share it with the clients and stakeholders. Contribute to the development and implementation of the company's strategic plans and objectives. Collaborate with the executive team to define long-term goals and strategies. Develop departmental or functional plans aligned with the overall corporate strategy. Monitor progress, track key performance indicators (KPIs), and make necessary adjustments to ensure goals are met. Manage and oversee budgeting, financial planning, and forecasting for your department or function. Monitor financial performance, analyze variances, and implement corrective actions as necessary. Ensure efficient resource allocation and cost optimization. Work closely with the finance team to ensure compliance with financial policies and procedures. Collaborate with other departments and teams to achieve organizational objectives. Represent the company in meetings, conferences, and industry events. Act as a point of contact for key clients, partners, and vendors. Identify process improvement opportunities and implement best practices. Streamline workflows and eliminate inefficiencies. Monitor and enforce compliance with relevant regulations, policies, and standards. Identify growth opportunities and contribute to business development initiatives. Evaluate market trends, competitor analysis, and customer needs. Collaborate with sales and marketing teams to drive revenue growth. Develop and maintain relationships with key clients and partners.
Tech PCL ®General Manager Information Technology
Dec. 2017 - Sep. 2020Nagpur, Maharashtra, IndiaDevelop and implement an IT strategy aligned with the organization's overall goals and objectives. Provide visionary leadership to the IT department and ensure the team's effective performance and development. Collaborate with other department heads to identify technology needs and opportunities for improvement. Oversee the daily operations of the IT department, including network infrastructure, systems, and applications. Ensure the availability, integrity, and security of data, networks, servers, and systems. Establish and maintain IT policies, procedures, and best practices to ensure efficient and reliable IT operations. Monitor and manage IT budgets, contracts, and vendor relationships. Identify emerging technologies and trends that can enhance the organization's productivity, efficiency, and competitiveness. Develop and execute technology implementation plans, including system upgrades, migrations, and integrations. Evaluate and recommend new hardware, software, and IT solutions that align with business requirements and goals. Oversee the implementation of cybersecurity measures and data protection strategies. Build and lead a high-performing IT team, fostering a culture of collaboration, innovation, and continuous improvement. Set performance goals and provide regular feedback, coaching, and training to enhance the team's capabilities. Promote knowledge sharing and professional development within the IT department. Recruit and retain skilled IT professionals to meet the organization's technology needs. Collaborate with key stakeholders, such as executives, department heads, and external partners, to understand their technology requirements and align IT initiatives accordingly. Communicate IT strategies, initiatives, and progress to the leadership team and other stakeholders. Ensure effective communication channels are in place to address IT-related issues, concerns, and service requests.
JobsGlobal.com GroupFreelancer QA Analyst
Nov. 2016 - Nov. 2017Dubai
ClassAwesome.comFreelancer QA Specialist
Jan. 2016 - May. 2016United States
Green Dimension Pvt. Ltd.Senior Project Manager
Apr. 2015 - Sep. 2016Bengaluru, Karnataka, India
Vanova Global SolutionFounder and Managing Director
Oct. 2014 - Dec. 2017Nagpur Area, IndiaDevelop and execute the IT strategy aligned with the organization's overall vision and objectives. Provide visionary leadership and guidance to the IT department, promoting a culture of innovation and continuous improvement. Collaborate with senior management and other stakeholders to understand business needs and align IT initiatives accordingly. Oversee the day-to-day IT operations, including network infrastructure, systems administration, and support services. Establish and enforce IT policies, standards, and procedures to maintain operational efficiency and compliance. Monitor IT budgets, contracts, and vendor relationships to optimize costs and ensure service quality. Drive the organization's digital transformation initiatives, leveraging emerging technologies to enhance business processes and customer experiences. Identify opportunities to optimize operations, automate workflows, and improve productivity through innovative IT solutions. Develop and maintain the IT roadmap and strategic plans, aligning technology initiatives with business objectives. Lead the evaluation, selection, and implementation of IT systems and solutions. Manage IT projects, ensuring timely delivery, budget adherence, and effective change management. Evaluate and manage IT risks, implementing robust cybersecurity measures and disaster recovery plans. Build and lead a high-performing IT team, fostering a culture of collaboration, learning, and professional growth. Recruit and retain top IT talent, ensuring the team has the necessary skills and capabilities to support the organization's technology needs. Engage and collaborate with key stakeholders, including executives, department heads, and external partners, to understand their IT requirements and priorities. Foster strong relationships with vendors, service providers, and industry peers to stay informed about technology trends and leverage external expertise.
Green Dimension Pvt. Ltd.Test Lead
Feb. 2014 - Mar. 2015Bengaluru, Karnataka, India
ASKTECHSYSSenior Software Developer
Feb. 2011 - Jul. 2013Nagpur, Maharashtra, India
SEO DominationFreelancer Web Developer
Jan. 2010 - Jun. 2010Sydney, Australia
NSP FUTURETECH PRIVATE LIMITEDSystem Network Administrator
Oct. 2006 - May. 2007Gevrai Area, India
NSP FUTURETECH PRIVATE LIMITEDSenior Network System Engineer
Jul. 2006 - Aug. 2007Nagpur, Maharashtra, India
Intch is a Professional Networking App for the Future of WorkSee more people like Rishikesh on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
408230 people
29
CEO @ Resolute Email Marketing Solutions LLC
16
CEO At Ivory Technolab Pvt Ltd @ IVORY TECHNOLAB PVT LTD
18
Co founder @ Wyse
40672 people
24
Founder @ Eglobe infra solutions
19
COE head for System and Component Validation @ Marelli India
18
Founder & CEO @ GVM Technologies LLC