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Work Background
Bridgeford Trust CompanyAssistant Trust Officer
Jul. 2025Sioux Falls, South Dakota, United StatesAs Assistant Trust Officer at Bridgeford Trust Company, my role includes: Leading trust administration efforts for a portfolio of domestic and international trust relationships Coordinating onboarding and implementation of complex trust structures, including documentation and regulatory review Serving as a primary point of contact for clients, advisors, and internal stakeholders to ensure proactive and personalized service Interpreting trust documents and applying fiduciary best practices in line with state and federal regulations Supporting risk management initiatives and compliance with internal controls and audit standards Contributing to the strategic growth of the trust company through relationship management and operational excellence This role reflects a deeper engagement with fiduciary responsibilities, client relationships, and cross-functional collaboration—all while staying rooted in my passion for helping families and advisors navigate thoughtful, values-based planning.
Bridgeford Trust CompanyTrust Administrator
Jan. 2025 - Jul. 2025Sioux Falls, South Dakota, United StatesMy responsibilities include:
• Assisting with new account onboarding and documentation
• Managing day-to-day trust administration and relationship support
• Ensuring compliance with regulatory and fiduciary standards
• Collaborating with internal teams, clients, and advisors to deliver high-quality service
• Maintaining accurate trust records and reporting My role blends technical knowledge, operational support, and a passion for helping clients achieve their long-term planning goals.
Bender Commercial Real Estate ServicesOffice Assistant
Dec. 2023 - Jan. 2025Sioux Falls, South Dakota, United StatesIn this role, I provided administrative and operational support to a group of sister companies specializing in commercial real estate brokerage, property management, and investment services. Key responsibilities included:
• Managing front office operations and maintaining a professional, welcoming environment
• Assisting with scheduling, document preparation, and data entry for internal teams
• Supporting property management functions, including lease tracking, vendor coordination, and tenant communications
• Helping organize marketing materials, reports, and client presentations
• Collaborating with brokers, property managers, and leadership to ensure efficient daily operations This position strengthened my organizational skills, attention to detail, and ability to work across multiple departments in a fast-paced business setting.
BitGoSenior Trust Officer
Dec. 2021 - Jul. 2022Sioux Falls, South Dakota, United StatesOversaw an onboarding team of 3 Trust Officers
Reduced time to account opening by 50% in H1
Managed a book of business that included over 150 accounts and multiple
strategic relationships
Product Manager for Trust Officer specific projects
Outpost AdventuresCo-Founder | Executive Director
Aug. 2021Custer, South Dakota, United StatesAs Co-Founder and Executive Director of Outpost Adventures, I oversee the daily operations and long-term vision of our unique short-term vacation rental business located in the Black Hills of South Dakota. My responsibilities include:
• Leading brand development and marketing strategy, including content creation, social media, and guest engagement
• Managing all financial functions, including budgeting, bookkeeping, and investor communications
• Building and maintaining relationships with vendors, contractors, and partners to ensure seamless property operations
• Overseeing reservation systems, guest services, and hospitality standards to create memorable experiences
• Driving business development and process improvement to support growth and seasonal demand This role has allowed me to combine creativity, organization, and entrepreneurship while delivering nature-focused stays that inspire rest, adventure, and connection.
Outpost 1875Co-Founder & COO
Mar. 2021South Dakota, United StatesAt Outpost 1875, I co-founded and helped grow a company that designs, markets, and sells Accessory Dwelling Units (ADUs) — offering modern, flexible living spaces that support a range of lifestyle and housing needs. My contributions to the company’s growth and operations include:
• Leading brand development, digital marketing, and sales strategy to reach target audiences and drive inquiries
• Managing vendor relationships, manufacturing timelines, and delivery logistics
• Overseeing bookkeeping, budgeting, and financial reporting to support sound decision-making and investor communication
• Creating operational systems and client processes to streamline the customer journey from inquiry to installation
• Coordinating project details with clients, partners, and trades to ensure a seamless experience This role has allowed me to bring together my strengths in creative problem solving, business operations, and customer service — helping position Outpost 1875 as a trusted provider of innovative small-space living solutions.
BitGoTrust Officer
Mar. 2021 - Dec. 2021Took over 100% of Trust onboarding upon departure of CEO
Managed 100% of client accounts as the primary POC
Dedicated to learning regulations and requirements to ensure compliance
Completed Eide Bailey audit with Compliance Lead
Trained and oriented newly hired Trust Officers
Worked across multiple teams to advocate to Trust needs
BitGoAssistant Trust Officer/Operations Specialist
Nov. 2020 - Mar. 2021Sioux Falls, South Dakota, United StatesLearned about the office operations and picked up all primary office
management duties
Shadowed Trust Officer to learn onboarding workflow and account
management expectations
Critical team member of vault signing ceremonies and responsible for
sensitive key material
Dedicated to learning about the crypto and digital assets space, BitGo’s
products and services
Bethany Home and MeadowsDirector of Food and Nutrition Services
Sep. 2016 - Nov. 2020Brandon, SDManaged staff of 35 people across 2 campuses serving 200 residents
Obtained Certified Dietary Manager credentials within 12 months of hire
Critical member of the MDS Team for CMS guidelines
Responsible for inventory ordering, rotation and vendor relationships
Maintained zero discrepancies during state and federal audits
Created and held all-staff training for onboarding and continuing
education to ensure compliance with regulations
Collaborated with HR during interview process and throughout the
duration of all staff employment
Upheld resident-centered care for a positive guest experience
Avera McKennan Hospital & University Health CenterDietetic Assistant
Mar. 2012 - Apr. 2015Sioux Falls, South Dakota Area• Supervised 20+ staff through meal tray assembly and delivery met for 300 patient meals
• Assisted Registered Dietitians in screening low-risk nutritional admissions
• Proficient in company EMR, Microsoft Office products
• Worked part-time while completing Bachelor of Science
Various CompaniesEvent Coordinator
May. 2011 - Jan. 2013Greater Seattle Area• Responsible for Opening Night Gala for the Seattle Boat Show. During the event, managed operations for 200+ seminars to ensure time windows upheld, client satisfaction, feedback processing, primary contact for AV contract employees and seminar speakers.
• Seasonal Customer Service Rep for World Vision holiday catalog fundraising. Answered high volume calls during the company's largest fundraising event; payment processing, product sales and primary vision caster for overall company mission and values.
• Event specialist for Runner's Edge; Responsible for setting up race timing equipment, troubleshooting equipment during event and facilitated clean up services for 40+ racing events
NORTHWEST EDUCATION LOAN ASSOCIATIONCustomer Service Specialist
Sep. 2007 - Mar. 2011Seattle, Washington, United States• Provided exceptional customer service during high-call volumes to student loan borrowers by fielding questions about repayment options, deferments and forbearances, new loan applications and originations questions
Bridgeford Trust Company
Sioux Falls, South Dakota, United States
Outpost Adventures
Custer, South Dakota, United States
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