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Work Background
UMAMI E-Learning SolutionsCorporate Instructional Design Consultant
Feb. 2025- Develop engaging instructional materials using various methodologies (e-learning, gamification, blended learning). - Align training programs with business goals and employee performance improvement. - Work closely with SMEs, HR, and leadership to ensure relevant, impactful learning experiences. - Assess training effectiveness using feedback, data, and performance metrics.
Keys To Effective LearningeLearning Project Manager, Teach for Tomorrow, USAID-funded project
Jan. 2023 - Jun. 2023Qesm El Maadi, Cairo, Egypt
UMAMI E-Learning SolutionsE-Learning Project Manager and Quality Lead
Oct. 2021 - Oct. 2022Egypt- Managed multiple e-learning projects simultaneously from initiation to uploading e-learning resources on designated platforms. - Represented project progress and task status in team/leadership meetings. - Researched team and project need and developed a hybrid project management process for animation, development, and instructional design teams. - Designed different task management systems for teams to ensure top performance. - Coordinated closely with clients and company management to agree on the project scope, content and design milestones, and feedback method. - Coordinated the approval process of e-learning materials with Content Specialists (i.e., Subject Matter Experts) and department managers. - Acted as a central point of contact for directors and production team members throughout the project lifecycle. - Monitored production quality & implement a quality assurance system aligned with international quality standards of e-learning course design and development. - Conducted project plan meetings with team members and clients to set milestones and ensure task alignment. - Designed project reporting and monitoring drafts. - Designed a capacity-building tool and conducted workshops to improve team performance. - Used Kirkpatrick’s model to design a pilot workshop for adolescents to assess their satisfaction with the e-learning content. Projects that I managed - Teachers for Tomorrow, in cooperation with USAID and EDC. - GIZ’s e-learning course for employees. - GIZ’s Digital Leadership e-learning course for government officials. - USAID’s digital course for the Holding Company for Water and Wastewater. - UNICEF’s digital course for life skills and savings. - Courses for Egyptian companies and banks.
UMAMI E-Learning SolutionsSubject Matter Expert
Jun. 2021 - Jan. 2022New MaadiDeveloped the content for an e-learning course targeting local governments, based on UNESCO’s “Toolkit for Urban Inclusion in Arab Cities: cities promoting inclusion through public participation, access to information, sport, and citizenship and human rights education.” https://openlearning.unesco.org/courses/course-v1:UNESCO+UrbanInclusion+2022_Run1/about
Takween Integrated Community DevelopmentResearcher
May. 2018 - Dec. 2019Maadi, Cairo- Conducted qualitative research on urban issues such as spatial inequality, exclusion, service provision in informal areas, and urban development. - Designed the content and agendas for awareness, dissemination events, workshops that are cosponsored by Takween. - Conducted in-depth interviews with government officials. - Assist in writing policy papers on urban issues. - Raise awareness amongst policy-makers and civic organizations on tools for assessing adequate housing and transportation in Egypt. - Conducted and assisted in an urban inclusion policy toolkit for Arab cities in cooperation with the UNESCO office in Egypt.
Self-employed trainer and consultantFreelance Trainer - SDGs, Environmental Sociology, and Social Entrepreneurship
Sep. 2016 - Jan. 2023Cairo Governorate, EgyptHighlights - Organized a one-day workshop for young adults at Enactus, Cairo University, on "Social Entrepreneurship". - Developed the content of a series of online sessions on the Sustainable Development Goals and advocacy to adult professionals as a part of “Safir Training Program”, Life Makers, Cairo, Egypt. - Designed and organized a two-day workshop for African and Arab refugees on sustainability fundamentals as part of the “Khatwa Khadra program” in cooperation with the International Organization for Migration (IOM), YouthinkGreen, Cairo, Egypt. - Developed the content for an interdisciplinary presentation to Engineers and Entrepreneurs on environmental entrepreneurship and digital fabrication as a part of the “Fab Lab” event, YouthinkGreen, Cairo, Egypt. - Conducted and gave a sustainability and waste management session to undergraduate students at Mansoura University YouthinkGreen, Mansoura, Egypt. - Organized a four-day workshop on sustainable development’s social and economic dimensions to children as a part of the “PASCH Invention Summer Camp”, Goethe-Institute, Cairo, Egypt.
American University in CairoGraduate Fellow
Feb. 2015 - Jun. 2017New Cairo- Prepared and plan events and conferences held by The Middle East Studies Center (MESC). - Conducted background research on lecturers and update social media coverage of MESC’s events and conferences. - Planned and designed a conference on “Economic Integration and Marginalization of Refugees in the Contemporary Middle East.” - Assisted in a research paper conducted by MESC’s former Director, Prof. Sandrine Gamblin.
SumergeDirect Marketing Executive
Feb. 2014 - Feb. 2015- Implemented direct marketing campaign plans. - Updated customer database. - Responded to correspondence from customers. - Follow up on initial sales contacts.
Kelmetna MagazineManaging Editor
Apr. 2012 - Sep. 2012Mohandeseen, Cairo, Egypt- Supervised editorial team of 20. - Coordinated reporting or editing activities. - Prepared and edited written material to improve readability.
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