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Work Background
Ford Motor CompanyEngineering Manager- In Vehicle Software Architecture
Jan. 2022Miami-Fort Lauderdale Area
Ford Motor CompanyAgile Coach/Product Manager – Product Development
Jun. 2019 - Jan. 2022DearbornDrive Agile Transformation of Vehicle Central Software department (150+) engineering teams
• Collaborate with the Chief Vehicle Product Manager, to set up 15 Product Agile teams aligning Product Roadmap to Product Delivery. • Apply hands-on approach with teams to steer Agile ceremonies, roles, and collaboration for reducing product delivery timing by applying Agile Advanced Product Quality Planning (APQP) Approach. • Create a cohesive environment that promoted core values, reinforced autonomy, recognized skill mastery, delivered empowerment, transparency, innovation, and learning.
• Introduce and nurture a fail-safe, fail-fast environments where multiple experiments delivered the best solution for the end user.
General MotorsEngineering Group Manager
Jun. 2017 - May. 2019Greater Detroit AreaLed multi-year GM’s Semi-Autonomous Cadillac Super Cruise Program within a Persistent Product-driven model, with responsibility for annual budget of $ 8 MM and 60 global IT and engineering employees
• Delivered customized OnStar Emergency Advisor Service Support; Big data Crash or Super Cruise driving mode Analytics reporting • Increased by 25% Customer Satisfaction index and safe lives
• Accelerated time-to-market by 40% through implementation of Scaled Agile Persistent Feature teams
Ford Motor CompanyIT Portfolio Specialist -Marketing, Sales & Service
Jul. 2011 - Mar. 2013Dearborn, Michigan, United StatesChosen to develop product roadmap and IT strategies of main CRM solution at Ford, customer knowledge services portfolio. Maintained definitive services for database operations, campaign management, enterprise reporting and, predictive analytics. Steered database’s footprint to touch 250 million consumers via Ford Motor Company customer and prospect database. Actively utilized strategies for direct mail, email, call center and web. Managed the overall (CKS) portfolio of applications, projects/programs, and services, including, cycle planning, prioritization, portfolio monitoring, portfolio funding, and governance.
IMPACT: o Served as instrumental force in building CKS/ SYNC® dashboard project’s business case to integrate Consumer and Sync Vehicle Data in single view of the consumer profile enabling Global Target Marketing Campaigns. CKS/ SYNC® Dashboard Project established Ford's Global Data, Insights and Analytics (GDI&A) function implementing for the first time Big Data Analytics (Apache Hadoop Framework) at Ford. o Prepared and handled of $16M operating/new IT development budget.
Ford Motor CompanyProgram Management Consultant –Enterprise Program Management Office
Feb. 2009 - Jul. 2011Dearborn, Michigan, United StatesResponsible for developing, implementing, and supporting common processes and tools for IT Program and Project Management (PM) globally, as well as, coaching and consulting 150+ Global Project Managers on Common Project Management Methods. • Guided Project Managers and PMO staff of 8 Enterprise Programs (Global Accounts Payable; Non-Production Purchasing & Inventory Global Convergence; Commodity Management PD; Bill of Materials Foundation; Vehicle Financial System) as appropriate on all the project management responsibilities
Ford Motor CompanyApplication Management Team Lead - Sync Eco System- Connected Services & Solutions Organization
Sep. 2007 - Feb. 2009Dearborn, Michigan, United States• Managed deployment of SYNC V2, enabling the activation, purchase and personalization of Ford connected services supporting the launch of SYNC's Traffic, Directions and Information (TDI) service
• Operational responsibilities over Ford's Enterprise Service Delivery Network (SDN) for SYNC connected services managing supplier interfaces and processing millions of daily transactions including the delivery of content directly to the vehicle.
• Worked with business to gain agreement on service levels
• Established Advanced Product Quality Planning (APQP), KPIs, guidelines and checklists to triage and identify the root cause of incidents
• Managed Operation Budget of $4 Million, which included budgeting for resources, hardware/software, shared services, and external contractors & ongoing sustain support.
• Provided usability report of SYNC Vehicle Health Report and TDI weekly to ensure timely vendor payments to Tellme and Airbiquity. • Led Annual Security Control Reviews of SYNC ECO Systems in compliance with Sarbanes–Oxley regulation
Ford Motor CompanyProject Manager-Order Fullfilment
Feb. 2003 - Aug. 2007Dearborn, Michigan, United States
Ford Motor CompanyFord College Graduate (FCG)
Jan. 2001 - Jan. 2003Dearborn, Michigan, United States
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