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Work Background
The Window NerdsBusiness Strategist
May. 2024Pipersville, Pennsylvania, United StatesInitiated a customer appreciation program, resulting in a 60% increase in Google reviews. Enhanced inbound traffic by creating honest, engaging, and relevant content on public platforms. Designed and implemented an online pricing tool, boosting in-home sales. Redesigned the company website to improve customer experience and refine SEO strategies. Oversaw initiatives in cybersecurity, CRMs, sales tools, operations management, and billing processes.
Hilltown Baptist ChurchPastor of Member Care
Jan. 2018 - Jun. 2024Hilltown, Pennsylvania, United StatesProvided strategic oversight for men’s and women’s ministries, small groups, Sunday school, seniors ministry, visitation, and missionary care. Taught Sunday school, served in the preaching rotation, and officiated funerals. Assumed staff leadership and approximately 50% of preaching duties during a senior pastor vacancy (08/22 to 11/23). Offered pre-marital counseling and officiated weddings.
The Window NerdsSales And Marketing Specialist
Apr. 2005 - Jun. 2018Pipersville, Pennsylvania, United StatesDirected sales and marketing operations, maintaining a close rate of 45-55%. Developed and refined the sales process and implemented effective sales tools. Managed brand consistency across all platforms, including blogging, website creation, social media integration, and web-based marketing tools. Ensured high levels of customer satisfaction through tailored engagement and responsive service.
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