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Work Background
AccentureTalent Scout
Oct. 2023Argentina
AgileEngineInternal Communications Specialist
Jan. 2023 - Jun. 2023-Planning quartely and monthly communications within the company, according the idea and the values of it. -Creation of the Communication's Process. -Planning and designing of communications for the company. -Creation of an Internal Newsletter with Interviews, articles and events of the company. -Supporting the creation of a brand image for the company. -Creation of a structure for Events Communication. -Analyzing metrics for each communications involving amount of interaction, replies, clicks and feedbacks.
AgileEnginePeople Partner
May. 2021 - Jun. 2023Buenos Aires, Provincia de Buenos Aires, Argentina- Identify and cover the needs of the collaborators in the company. - Coordinate one on one interviews with all the teams assigned to me. - Be the link between collaborators and C-Levels, Managers, among others. - Build reports and track results. - Host meetups and internal events. - Perform Onboarding and Offboarding of collaborators. - Enhance the quality of life of employees in the company. - Get compensation and benefits for employees. - Being part of the interview process for the HR LatAm team. - Coordinate and assist in the performance promotion/improvement processes.
_coderio | Software CompanyPeople Care & Social Media Specialist
Aug. 2020 - May. 2021Buenos Aires, Argentina- Identify and try to solve the needs of the collaborators in the company. - Coordinate one to one interviews with all the teams assigned to me. - Be the link between collaborators and C-Levels, Managers, among others. - Perform Onboarding and Offboarding of collaborators. - Enhance the quality of life of employees in the company. - Get compensation and benefits for employees. - Coordinate and assist in the performance promotion/improvement processes. - In addition of the tasks mentioned about I've participated on the Certification in the ISO 9001 process of our area. - We maximize the engagement amoung our collaborators to a 97% during the pandemic, doing games and some other activities through virtual meetings.
_coderio | Software Development CompanyBusiness Development Representative
May. 2020 - Aug. 2020- Performing inbound and outbound sales activities. Contacting potential customers through phone, emails, LinkedIn and other channels. - Updating and maintaining data in our CRM (Zoho), as well as preparing accurate reports in the database. - Generating and qualifying leads. - Identifying customer needs.
AgileEngineBusiness Development Representative
Jan. 2019 - Mar. 2020- Performing inbound and outbound sales activities. Contacting potential customers through phone, emails, LinkedIn and other channels. - Creating NDA, MSA, proposal and different documents for potential customers. - Updating and maintaining data in our CRM (Zoho), as well as preparing accurate reports in the database. - Generating and qualifying leads. - Identifying customer needs. - Analyzing and researching on customers requirements, trendy technologies, network activities, etc.
Naranja XCustomer Experience Manager
Sep. 2017 - Sep. 2018Gestión de Experiencia del Cliente- Ensure the quality excellence of Naranja in the alternative channels of the company (Facebook, Twitter, Instagram, Mail and Chat). - Monitored and analyzed outsourced sales. - Preparation and drafting of weekly and monthly reports of both services. - Direction of instances of Calibration with outsourced clients to unify criteria on the monitoring carried out. - I mentored and couched the outsourced teams on how to improve the sales calls to assure Naranja's brand was well communicated. - I had two direct reports.
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