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Work Background
Reinsurance Group of America, IncorporatedExecutive Director, GSPO Stewardship & Communications
Sep. 2022
Reinsurance Group of America, IncorporatedDirector, GSPO Stewardship & Communications
Sep. 2021 - Aug. 2022
Reinsurance Group of America, IncorporatedDirector, IT Application Development & Support
Dec. 2017 - Sep. 2021
Reinsurance Group of America, IncorporatedLead Business Analyst
Feb. 2017 - Dec. 2017Chesterfield, Missouri
Reinsurance Group of America, IncorporatedAssociate Project Manager
Sep. 2015 - Jan. 2017
Reinsurance Group of America, IncorporatedBusiness Analyst
Nov. 2013 - Aug. 2015
Cass Information SystemsProject Manager IT
Oct. 2012 - Sep. 2013Manage and implement existing and new projects within the IT department. Projects include one-time as well as long-term lifecycles. Conduct research and gather data related to each project Write requirements, test plans, and user documentation. Responsible for testing and coordinating end-user testing related to each task Regular use of SQL for data analysis, writing queries for other departments as requested, and testing
Cass Information SystemsCoordinator Automation
Apr. 2011 - Oct. 2012Coordinates and schedules the testing & implementation process for new automation processes. Implements current automation and EDI processes in a way that mutually benefits clients and Cass both. Coordinates quality control, monthly analysis & presentations on findings. High level analysis of client's operational and data processing systems. Provides technical assistance to internal/external clients related to our automation processes/tools. Conducts EDI/Automation training for each department as needed.
ITT Technical InstituteAdjunct Instructor
Mar. 2010 - Jul. 2010Introduction to Project Management & Portfolio are the two classes I teach for the night sessions at ITT.
Cass Information SystemsEDI / Automation Specialist
May. 2008 - Apr. 2011Work directly with developers and programmers on each automation project proposed. Responsible for providing input on internal user automation tools, testing each proposed application, and then manage the implementation process. Act as liaison between end users and the development team for all troubleshooting items. Monitor quality and efficiency of each new application. Research, target, test, and move into production new opportunities for electronic processing. Create relationships with carriers that will use other automation techniques created for processing purposes. Manage quality control of processed activity for our two of our three processing locations. Present analysis to upper management regarding quality. Train various departments on aspects of internal processes, automation tools, and electronic processing capabilities.
Cass Information SystemsClient Account Manager
Feb. 2007 - May. 2008Managed the daily activities of accounts worth 46 to 320 million dollars in revenue. Served as high-level contact for each client - mostly Traffic Managers, Directors of Transportation, and a few C level contacts. Responsible for managing client reports, working with IT/programming on any system changes needed, and monitoring overall functionality of the account.
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