Requests
0
0
Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
Dumpster Today of AustinOperations Manager
Feb. 2024 - Oct. 2024Austin, Texas, United StatesEnsure the safety and well-being of all employees while complying with safety and environmental regulations. Create the right cultural atmosphere to maximize employee performance, lead by example, and spend the required amount of time to drive results. Surpass financial targets by driving operational efficiencies (labor, asset utilization, customer service).
Swift TransportationTrainer & Dedicated Walmart Driver
Jan. 2019 - Jan. 2024Temple, Texas, United StatesPlan, execute, and coordinate strategic programs for the center with primary responsibilities in management coaching/development, leadership recruitment, employee retention, and engagement. Work with senior leaders to provide support from a strategic and operational perspective, delivering annual processes including talent and succession planning, performance reviews, compensation, etc., resulting in a 25% increase in retention. Manage the full life cycle of recruiting for key positions across the organization including posting, sourcing, screening, interviewing, and presenting job offers to candidates that resulted in a 55% decrease in open to fill. Make recommendations on employee actions and consult with senior leadership for approval of high-level disciplinary actions or terminations.
The Resume GuysResume Writer and Interview Coach
Jul. 2008 - Jan. 2019Austin, Texas, United StatesDeveloped and implemented the business plan then grew sales primarily by closing 95% of inquiry calls about our services, scheduling the service process, and collecting payment. Utilized CRM to track customer interactions, streamline communication, and build stronger relationships to increase satisfaction and repeat sales. Crafted over 1,000+ resumes that led clients to secure roles at top-tier companies, with a success rate of 85% landing interviews within 60 days.
Bank of AmericaHuman Resources Manager
Jan. 2001 - Jul. 2008San Antonio, Texas, United StatesDirected HR operations for 32 branches, supporting over 500 employees in areas such as recruitment, benefits administration, compliance, and employee relations. Developed and implemented new sales referral training focused on upselling & cross-selling, lead generation, sales conversion, and revenue growth. Advised leadership on employee performance, CRM utilization, and regulatory compliance.
TargetSenior Operations Manager
Jan. 1993 - Jan. 2001Houston, Texas, United StatesManaged all operational functions across 10 Target stores, supporting over 1,200 employees in recruitment, sales growth, and customer satisfaction. Achieved top 10% ranking among all districts nationwide in mystery shop scores and customer satisfaction metrics. Consistently exceeded district sales targets by 5 to 12% year-over-year through strategic merchandising, promotional execution, and customer engagement initiatives. Implemented staffing solutions and leadership development programs that reduced turnover by 24%. Championed diversity and inclusion initiatives, increasing minority representation in leadership positions by 14%.
Intch is a Professional Networking App for the Future of WorkSee more people like Matt on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
626362 people
25
Communications Specialist
18
Project Manager
15
HR Director @ Sandoz Pharmaceuticals
113733 people
19
Global Business Services VP Finance
16
Lawyer / abogado
15
Industrial Engineer/Sourcing Manager @ P&G