Requests
0
0
Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Network Power<100 people
Roles
💰100%
Investor & VC
💸100%
Marketing
✔️100%
IT
Geos
🇺🇸50%
United States
Work Background
Harmony Gold Mining Company LimitedProject Manager
Mar. 2023South Africa• Project & Key Account Management – Managing projects end-to-end, ensuring timely delivery • Contract Negotiation & Management – Driving favorable agreements for clients and businesses • Stakeholder Engagement – Collaborating with executives, clients, and cross-functional teams • Process Optimization – Identifying and implementing efficiency improvements • CRM & Sales Management – Increasing customer retention and satisfaction • Team Leadership & Development – Leading teams to achieve strategic goals • Microsoft Office & Business Tools – Advanced proficiency in project tracking and reporting
Altron Document SolutionsKey Account Manager - Retail
Feb. 2021 - Feb. 20231. Strategic Relationship Building Develop and maintain long-term relationships with key retail clients. Act as the main point of contact between the company and the account. Understand the client’s business model, goals, and challenges. 2. Sales & Revenue Growth Drive sales performance and revenue growth within key accounts. Identify upselling and cross-selling opportunities. Negotiate contracts, pricing, and promotional deals. 3. Account Planning & Strategy Create tailored account plans aligned with both the client’s and company’s objectives. Set clear KPIs and performance targets. Monitor and adjust strategies based on market trends and performance data. 4. Cross-Functional Coordination Collaborate with internal teams (marketing, supply chain, finance, etc.) to deliver on client expectations. Ensure smooth execution of campaigns, product launches, and merchandising plans. 5. Market & Competitor Analysis Stay informed about market trends, competitor activities, and consumer behavior. Provide insights and recommendations to improve positioning and competitiveness. 6. Problem Solving & Conflict Resolution Address client concerns and resolve issues promptly. Maintain a proactive approach to prevent potential problems. 7. Reporting & Performance Tracking Regularly report on account performance, sales metrics, and ROI. Use data to inform decisions and improve account strategies. 8. Customer Experience Enhancement Ensure high levels of customer satisfaction and loyalty. Implement initiatives that enhance the retail experience for end consumers.
Altron Document SolutionsKey Account Manager
Oct. 2015 - Feb. 2021Client Relationship Management Build and maintain strong relationships with key stakeholders. Serve as the main point of contact for strategic accounts. Strategic Planning Develop customized account plans based on client needs and business goals. Align account strategy with company objectives. Sales & Revenue Growth Drive sales performance within key accounts. Identify upselling, cross-selling, and expansion opportunities. Negotiation & Contract Management Lead negotiations on pricing, terms, and service agreements. Ensure contracts are profitable and sustainable. Cross-Functional Collaboration Work with internal teams (marketing, supply chain, finance) to deliver on client expectations. Coordinate product launches, campaigns, and service delivery. Performance Monitoring Track KPIs, sales targets, and account health. Provide regular reporting and insights to leadership. Problem Solving & Escalation Management Resolve issues quickly and professionally. Maintain high levels of customer satisfaction. Market & Competitor Intelligence Stay informed about industry trends and competitor activities. Use insights to refine account strategies.
Ricoh South AfricaMajor Account Manager
Aug. 2012 - Oct. 2015Client Relationship Management Build and maintain strong relationships with key stakeholders. Serve as the main point of contact for strategic accounts. Strategic Planning Develop customized account plans based on client needs and business goals. Align account strategy with company objectives. Sales & Revenue Growth Drive sales performance within key accounts. Identify upselling, cross-selling, and expansion opportunities. Negotiation & Contract Management Lead negotiations on pricing, terms, and service agreements. Ensure contracts are profitable and sustainable. Cross-Functional Collaboration Work with internal teams (marketing, supply chain, finance) to deliver on client expectations. Coordinate product launches, campaigns, and service delivery. Performance Monitoring Track KPIs, sales targets, and account health. Provide regular reporting and insights to leadership. Problem Solving & Escalation Management Resolve issues quickly and professionally. Maintain high levels of customer satisfaction. Market & Competitor Intelligence Stay informed about industry trends and competitor activities. Use insights to refine account strategies.
Ricoh South AfricaAccount Development Manager
Aug. 2009 - Aug. 2012Client Relationship Management Build and maintain strong relationships with key stakeholders. Serve as the main point of contact for strategic accounts. Strategic Planning Develop customized account plans based on client needs and business goals. Align account strategy with company objectives. Sales & Revenue Growth Drive sales performance within key accounts. Identify upselling, cross-selling, and expansion opportunities. Negotiation & Contract Management Lead negotiations on pricing, terms, and service agreements. Ensure contracts are profitable and sustainable. Cross-Functional Collaboration Work with internal teams (marketing, supply chain, finance) to deliver on client expectations. Coordinate product launches, campaigns, and service delivery. Performance Monitoring Track KPIs, sales targets, and account health. Provide regular reporting and insights to leadership. Problem Solving & Escalation Management Resolve issues quickly and professionally. Maintain high levels of customer satisfaction. Market & Competitor Intelligence Stay informed about industry trends and competitor activities. Use insights to refine account strategies.
Ricoh South AfricaDirect Sales Representative
Aug. 2009 - Aug. 2012• Directed sales support staff in administrative tasks and close deals. • Inquired about current service levels and offered upgrades. • Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations. • Evaluated costs against expected market price points and set structures to achieve profit targets. • Managed all field sales and service promotions. • Achieved aggressive monthly quotas consistently. • Build relationships with customers and community to promote long term business growth. • Worked independently with minimal supervision. • Informed customers of promotions to increase sales productivity and volume. • Met existing customers to review current services and expand sales opportunities. • Attended monthly sales meetings and quarterly sales training. • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions. • Prepared and delivered customer sales quotes. • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing. • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Intch is a Professional Networking App for the Future of WorkSee more people like Maève on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
1026939 people
15
Data Analyst @ BK IT Technologies
26
SAP FICO CONSULTANT @ SARs
38
Entrepreneur / 3x Tech Startup / Marketing and Growth @ Morlean Trading Group
273551 people
38
Entrepreneur / 3x Tech Startup / Marketing and Growth @ Morlean Trading Group
16
Principle Consultant
22
Senior PHP Laravel Backend Developer @ Technoavia,. ltd