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Work Background
ACTSenior Director
Dec. 2024
ACTDirector
Nov. 2023 - Dec. 2024Fostered accountability and creativity, built partnerships to expand market presence, and a led high-performing team to attain goals. Skilled in implementing innovative strategies, dedicated to delivering exceptional customer experiences, and committed to team development and continuous professional growth. Leveraged data-driven insights for strategic planning and forecasting to optimize financial performance.
ACTAccount Executive
May. 2022 - Nov. 2023Provide expert consulting services to K-12 schools, enabling them to improve college and career readiness through the implementation of strategic interventions. Analyze and communicate the impact of ACT Solutions on student learning, empowering schools to make informed decisions. Act as a key liaison between the company and school districts, identifying their assessment needs and tailoring solutions accordingly. Highlights of accomplishments in this role include: • Exceeded sales targets by 20-30% for key products, increasing revenue and market share. • Increased awareness of products and readiness of K12 students throughout the territory by delivering engaging presentations at district service centers and conferences.
Higher Learning CommissionPeer Reviewer
Oct. 2016 - May. 2022Completed 11 peer reviews for member institutions, ensuring adherence to the Commission's accreditation criteria. Provided valuable insights and recommendations to member institutions to help them advance within the context of their mission. Specialized in Federal Compliance and Change of Control peer review training, enhancing expertise in these critical areas. Collaborated with the Commission and member institutions to foster an environment of continuous improvement in education. Highlights of accomplishments in this role include: •Recognized for leadership skills and selected as a peer leader, mentoring other peer reviewers during the evaluation process. •Played an integral role in maintaining the standards of the Higher Learning Commission as an accredited accrediting body.
Arkansas State University-NewportVice Chancellor for Student Affairs
Jun. 2016 - May. 20227648 Victory Blvd. Newport, AR 72112Engineered process enhancements within the university, leading to significant improvements in student enrollment and retention figures. Spearheaded enhancements to student services, initiating food pantries and mental health facilities across multiple campuses, and responding to specific student requirements identified through extensive surveys. Facilitated the launch of the Holistic Student Supports Network at ASU-Newport, exemplifying a strong commitment to assessment and collaboration, and driving substantial institutional changes. Coordinated with Arkansas State University on the Pathfinder program, a novel approach enabling underprepared students to experience on-campus life while attending ASUN. Contributed majorly to Arkansas' Achieving the Dream’s Holistic Student Supports Network, gaining extensive coaching skills for broader application. Highlights of accomplishments in this role include: •Managed ASU-Newport’s Division of Enrollment Management and Student Services, which was comprised of middle managers and front-line staff spanning three campuses and multiple off-campus locations (e.g., secondary institutions). •Constructed and managed annual budgets for the Division of Enrollment Management and Student Services, allocating resources to optimize student resources and support for each campus.
Arkansas State UniversityAdjunct Professor
Aug. 2014Jonesboro, ArkansasFacilitate engaging and informative lectures on "ELAD 8043 Advanced Organization Theory and Inquiry," providing students with a comprehensive understanding of complex organizational principles. Educate students in "ELAD 8333 Advanced Organization Development in Education," equipping them with practical knowledge to drive organizational development in educational settings. Lead instructional sessions on "CCED 7013 Learner-Centered Teaching," guiding students in constructing and implementing curriculum based on learner-centered theory. Provide expert guidance to students in "CCED 7023 Field Study," fostering a deep understanding of ethical and professional behavior within educational administration. Engage students in "CCED 7033 Special Problems in Community College Teaching," facilitating field study projects to enhance their practical skills and knowledge. Highlights of accomplishments in this role include: -Facilitated CCED 7003 student learning, exploring the dynamics of community colleges within the United States, and the significance of student affairs. -Demonstrated expertise in instructing CSPS 6393 students on assessment and accreditation accountability within higher education institutions, emphasizing the vital role of student affairs in these processes.
Arkansas State University-NewportDean of Retention and Student Success
Feb. 2014 - Jun. 2016Designed, developed, and implemented the Center for Academic Retention and Success, centralizing support services for students. Led the creation and execution of New Student Orientation sessions, ensuring a smooth transition for first-time entering students. Coordinated all aspects of the Office of Testing, managing exams for various programs and licensures, ensuring a seamless testing process for students. Designed and delivered staff training related to retention and student success, empowering staff members to effectively support students. Assisted the ASU-Newport Financial Aid office with packaging and awarding students during peak times, optimizing financial support processes. Highlights of accomplishments in this role include: •Utilized data from the Integrated Postsecondary Education Data System, Arkansas Department of Higher Education, and ASU-Newport to continually improve recruitment and retention strategies that directly supported college goals for enrollment and matriculation. •Developed and managed a successful Retention and Student Success Program, achieving an impressive 67% retention rate for academically at-risk students.
Arkansas State University-NewportDirector of Student Services
Aug. 2009 - Jan. 2014Marked Tree, ARHeaded the planning and execution of campus co-curricular student activities, enhancing the overall student experience. Administered annual operating budgets for the ASU-Newport Marked Tree Campus Adult Education program and Carl Perkins Career and Technical Education Grant, ensuring efficient resource allocation. Planned and executed co-curricular student activities on the ASU-Newport Marked Tree and Jonesboro campuses, enhancing student engagement and campus life. Collaborated with campus leaders to create and implement a strategic enrollment management plan, driving student recruitment and retention efforts. Highlights of accomplishments in this role include: •Processed grants, scholarships, and loans totaling $1.9M+ for approximately 300 students, facilitating access to financial aid for students. •Coordinated and implemented Academic and Advising Registration sessions for first-time entering students, guiding students through the registration process.
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