Julia Astuti

Customer Support Specialist

Office AssistantExecutive AssistantCase ManagerChief Customer Officer (CCO)Customer Success ManagerHelp Desk SupportCustomer Care SpecialistTyping SpecialistData EntryOffice AdministratorPersonal AssistantAdministrative AssistantAssistantComplaint Resolution SpecialistCustomer Retention SpecialistLive ChatChat SupportClient Relations SpecialistCustomer ServiceCall Center SupervisorCall Center

Julia Astuti is a dedicated Virtual Assistant and Customer Support Specialist with over five years of experience in administration, travel operations, and tenant relations. Based in Jakarta, she excels in managing international travel itineraries, vendor coordination, and client communication, consistently achieving high satisfaction rates. Julia is skilled in using tools like Amadeus, Galileo, Sabre, and project management platforms to streamline workflows and resolve issues efficiently. Passionate about delivering reliable support and building strong client relationships, she thrives in dynamic, fast-paced remote environments. Outside of work, she enjoys exploring cultural experiences and creative projects.

People also viewed

Adam Qamarullah

Product DesignerUX/UI Designer🐦 Design

Maria Jose Llanos

Marketing and Data Analytics @Ivicuo

Olivia Johnston

Call Handler @North West Ambulance Service NHS Trust

Call CenterCustomer ServiceMedical+2 tags

Retired @Suez Water Technologies and Solutions (formery GE Water)

Michael Faulkner

Director @North-west Data Compliance / NWDC Limited

COOBusiness AnalystLegal Support+11 tags

Retail Store Manager @T-Mobile

Ismene Grohmann

PartnerMarketingC-level Executive+6 tags

RN @comfort care hospice

Registered NurseMedical

Owner @Native Manor

Business Development ManagerSales & BizDevCustomer Service+7 tags

Donor and relationships Director @Tvoj BUDDY

Business Owner💼 C-level Executive👍 Sales & BizDev+2 tags

Feedback from Julia’s ex-colleagues

user-post-1

user-post-2

user-post-3

Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app

Work Background

Chief Tenant Relation

ASRI (a subsidiary of Agung Sedayu Group)Chief Tenant Relation

Mar. 2023 - Feb. 2024West Jakarta, Jakarta, Indonesia

Virtual Assistant

FreelanceVirtual Assistant

Jan. 2023 - Nov. 2024Jakarta, Indonesia

Assistant Chief Tenant Relations

PPPSRS Apartemen CasablancaAssistant Chief Tenant Relations

Dec. 2019 - Dec. 2022Jakarta

Tenant Relations Supervisor

PPPSRS Apartemen CasablancaTenant Relations Supervisor

Jan. 2019 - Dec. 2019Greater Jakarta Area, Indonesia

Personal Assistant to Director and General Manager Marketing

PT. Mustika Ratu TbkPersonal Assistant to Director and General Manager Marketing

Oct. 2017 - Dec. 2018Greater Jakarta Area, Indonesia

Office Coordinator

PT SURINDO ANDALAN (G.S.A for Oman Air)Office Coordinator

Jan. 2015 - Aug. 2017Jakarta

Executive Assistant to Managing Director

PT KANASAKTI INTERNATIONAL TOURExecutive Assistant to Managing Director

Nov. 2012 - Dec. 2014Greater Jakarta Area, Indonesia

Receiptionist, Travel Service & Administration Assistant

IKEA TRADING (HKG), Ltd Inodnesia Representative OfficeReceiptionist, Travel Service & Administration Assistant

Jul. 2006 - Oct. 2012Jakarta, Indonesia

Agency Account Executive

Galileo IndonesiaAgency Account Executive

Jun. 2003 - Jun. 2006Greater Jakarta Area, Indonesia

Reservation/Ticketing Executive

Singapore AirlinesReservation/Ticketing Executive

Jun. 2000 - May. 2003Greater Jakarta Area, Indonesia

Requests

Touchpoint image

0

Personal Pitch

Virtual Support Services

Intch is a Professional Networking App for the Future of Work

300k+ people

130+ countries

AI matching

Get Intch if you'd like to

Get Recommended to New Customers

Connect with Like-Minded People

Find a side project

Reach Top Niche Experts

Find Jobs on a Hidden Market

Find a Perfect Co-Founder

Find a Trusted Mentor

Hire Top Global Professionals

See more people like Julia on Intch

Customer Service

1792444 people

28

Finance Analyst @ Thermo Fisher Scientific

15

Business Owner

16

Consultant

Customer ServiceHelp Desk Support

305747 people

15

Help Desk Specialist @ Huntington Ingalls Industries, Inc.

15

Administrative Business Partner @ Google

15

Director of Operations @ AI27