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Work Background
RemotaskData Annotator
Oct. 2021 - Feb. 2024RemoteSuccessfully led image box labeling projects, achieving a 98% accuracy rate and enhancing dataset quality for machine learning models. Improved the precision of autonomous navigation systems by 30% through meticulous annotation of LiDAR projects. Ensured a safe and compliant online environment by moderating over 10,000 pieces of content, maintaining a 99% adherence to community guidelines. Transcribed and verified over 5,000 invoices, receipts, and statements with a 99.5% accuracy rate using advanced OCR tools, streamlining financial record-keeping.
SamaMachine Learning Team Lead
Jul. 2021 - Mar. 2025Nairobi, KenyaManaging a team of 40 associates in data annotations for machine learning in AI technology to ensure 100% productivity and over 95% quality standards of work, coaching, and training sessions. Improved team’s performance management, project data analysis, and reporting, through identifying project risks and communicating them to the project management for action. Ensured effective allocation of the workforce to handle the different workflows as assigned by the client that always placed my team with over 100 % completion of assigned tasks. Computer hardware troubleshooting and minor repairs which helped reduce repair times by 30% and ensured productivity increase by at least 25%. Experience with Jira ticketing software to help with technical computer software issues which helped improve the team’s efficiency by 20% due to timely actioning of the tickets. Led cross-functional projects in Asana, meeting all deadlines with a 100% success rate and improving team task completion rates by 25%. Enhanced team performance by 20% through the implementation of effective communication protocols on Slack and Gmail, reducing project delays by 40% Increased productivity by 15% through optimized calendar management and introduced automation tools that reduced email clutter by 50%.
CAP Youth Empowerment InstituteCentre Manager/ Hospitality Management Trainer
Jan. 2020KENYA BURUBURUTrained youth in cleaning best practices including floor, restroom, and surface sanitation. Demonstrated safe use and storage of mops, caddies, disinfectants, and other cleaning tools. Emphasized hygiene standards, trash handling, and guest area presentation readiness. Supervised restocking routines and linen requests during simulations and placements. Trained youth in practical waiter duties, service etiquette, and customer engagement Led simulations on tray service, order taking, table setting, and food handling Mentored trainees during real-life placements in hotels and restaurants Promoted service professionalism and hygiene best practices
Northern Galaxy HotelBanquet Waiter
Jan. 2019 - Jan. 2020Isiolo, Kenya- Welcomed and seated guests with a warm, professional demeanor, consistently achieving a 95% satisfaction rating in guest feedback surveys for exceptional service and hospitality. - Demonstrated proficiency in taking and serving orders promptly and accurately, maintaining a 98% order accuracy rate, which contributed to a streamlined dining experience and positive guest reviews - Played a key role in event coordination by efficiently setting up and clearing tables and place settings, ensuring smooth execution and high satisfaction among event attendees. - Proactively monitored food quality and presentation, consistently achieving a 99% rating on food presentation inspections, and ensured prompt drink refills, contributing to enhanced guest dining experiences. - Collaborated effectively with team members to support a cohesive dining service, resulting in a 20% improvement in team efficiency and a 90% guest satisfaction rating, based on positive feedback and repeat business.
Northern Galaxy HotelHousekeeping Attendant
Jan. 2018 - Jan. 2020Isiolo, KenyaPerformed detailed cleaning of restrooms, guest rooms, and public areas (mirrors, ledges, vents). Maintained cleanliness in guest rooms and common areas in a busy 4-star hotel. Welcomed and assisted guests with room orientation and luggage support. Performed daily turn-down service and restocking of amenities with precision. Reported maintenance issues and ensured high sanitation standards in all assigned rooms Ensured fresh scent in all areas using air fresheners and odor eliminators. Managed trash removal, cleaned bins, and maintained preset supply levels. Restocked amenities (soap, paper products, towels), and monitored cleanliness of drains and faucets. Stored mops, caddies, and cleaning gear per safety procedures after every shift.
cate care collageAcademic Tutor
Jan. 2018 - Sep. 2018Sagana KenyaInstructed over 20+ youths on hospitality management skills through a 3-month intensive training program; this resulted in 80% of participants securing job offers within 1 month of program completion
Vipingo RidgeHospitality Management Intern
May. 2016 - Aug. 2016Kilifi County, Kenya
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