YT RocketProduct Operations Manager
Jun. 2024 - Sep. 2025Medellín, ColombiaResponsibilities:
- Evaluate the viability of new product and service initiatives from market, financial and technical perspectives.
- Define and plan products with cross-functional teams (tech, marketing, business, legal).
- Create and track KPIs to measure adoption and business impact.
- Act as the bridge between stakeholders and product delivery, ensuring alignment with strategic goals.
- Apply agile/hybrid methodologies to streamline product delivery. Achievements:
- Launched 2 pilot services to validate market fit and operational feasibility.
- Improved marketing operations efficiency by 20% through process optimization.
- Defined cost structures for recurring client projects, ensuring profitability.