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Work Background
American AirlinesCrew Scheduling Analyst
Jul. 2025TBD as the job starts on 7/7/25.
Sabre Corporation (Vaspire/Infosys)Senior Project Manager
Apr. 2021 - Dec. 2024Dallas-Fort Worth MetroplexSenior Project Manager working with Sabre on mainframe offload of customer facing capabilities. Key Accomplishments:
• Facilitated weekly meetings between stakeholders including technical teams, solution architects, PMO, and high-level management, providing ad hoc data analysis for Managing Director and participants across the project.
• Managed conversion calendar for hundreds of migrations per year for all customers including airlines and travel service providers.
• Utilized BigQuery SQL to provide solution architects with deep dive analysis to supplement decision making.
• Led retrospectives meetings to document lessons learned and process improvement.
Pinnacle Group for Southwest AirlinesSr. Project Manager
Jun. 2019 - Jun. 2020Dallas/Fort Worth AreaSet up a Command Center for converting large airline Maintenance mainframe system to a cloud-based system. Key Accomplishments:
• Collaborated with all stakeholders across departments and schedule participants for practice sessions. • Acted as Cutover Manager in the Command Center. Reported project status to senior leadership and all stakeholders on a regular basis. • Raised issues/risks and work toward resolution before go-live event. • Determined acceptable criteria and execute cutover scripts necessary for a successful implementation. • Facilitated retrospectives/lessons learned sessions after each practice session to determine potential process improvement functions and implement as appropriate. • Prepared and shared formal presentations to senior leadership on a regular basis.
Henderson Taylor Consulting for American AirlinesAirline Subject Matter Expert
Mar. 2016 - Mar. 2019Fort Worth, TXAs an Airline Subject Matter Expert, I was responsible for providing technical guidance to the development of enterprise systems as part of a large-scale multi-year project for the incorporation of contract-mandated changes to a large mainframe flight operating system. Significant accomplishments include:
• Demonstrated exceptional subject matter expertise in guiding senior management teams, business analysts, project managers, team leads, and developers.
• Executed a wide range of quality assurance tests throughout the project including CAT, UAT, SIT, and end-to-end testing.
• Provided crucial post-implementation business operations support during the deployment of new enterprise systems and mainframe flight operating system, and during the implementation of major contractual changes to the mainframe.
American Airlines (formerly US Airways)Manager of Systems Integration
Apr. 2012 - Jan. 2016Greater Pittsburgh AreaAs a Systems Integration Manager, I was tasked with overseeing the work of high-level business analysts and project managers in the implementation of government-mandated (FAR) changes, and development of new enterprise systems. Other duties include reporting progress of projects to the senior management team, coordinating regular meetings, and providing support to post-implementation activities. Significant accomplishments include:
• Completed all quality assurance testing processes for software releases from multiple internal and external contractors.
• Recognized for outstanding work in coordinating liaison between internal IT departments, external IT contractors, and business units to facilitate exchange of technical knowledge and offer solutions to obstacles.
• Implemented FAR 117 modifications into two major airline operations scheduling systems, including one mainframe and one client-server based system.
American Airlines (formerly US Airways)Supply Chain Manager
Jan. 2010 - Apr. 2012Greater Pittsburgh AreaAs a Supply Chain Manager, I supervised the work of seven IAM Material Planners in conducting operations related to supply chain and procurement. Additionally, I also took part in annual budget development process to secure funding for efficient airline maintenance operations. Significant accomplishments include:
• Played a key role in the professional growth of employees by providing training program to further harness their individual talents in collaborative efforts.
• Led the development and implementation of departmental tools and databases used for KPI’s and metrics.
• Identified appropriate proactive approach to materials management by running SQL queries from large data warehouse.
• Introduced a vendor scorecard system for better performance management during repair services.
• Reduced the backlog of maintenance issues by over 90%, and completed data analysis to enable the integration of more effective inventory methods.
American Airlines (formerly US Airways)Project Manager
Jan. 2007 - Jan. 2010Greater Pittsburgh AreaHaving been promoted in the company to Project Manager, I was in charge of overseeing the completion of IT projects for large mainframe and enterprise systems. Other duties include coordinating meetings for all key stakeholders, and preparing the necessary paperwork and documentation to secure approval for funding of capital expenditure projects.
American Airlines (formerly US Airways)Systems Analyst
Jan. 2000 - Jan. 2007Greater Pittsburgh AreaAs Systems Analyst for the Maintenance department, I pulled data from data warehouses and produced ad hoc reports as requested by management. I lead a major project to transfer all data from one large mainframe system to another during the US Airways/America West merger. Myself and another team member completed a two month project to supply large amounts of data in order to reduce a large fine imposed by the FAA.
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