Chona Gamboa

Operations Manager

Data Entry AssociateOffice AdministratorSupport SpecialistMedical Coding SpecialistTyping SpecialistData Entry SpecialistMedical AssistantMedicalOffice AssistantAdministrative AssistantAssistantCustomer Care SpecialistLive ChatChat SupportHelp Desk SupportCall Center SupervisorAppointment SetterCustomer Support RepresentativeFounderC-level ExecutiveStartup FounderData EntryCustomer ServiceCall Center

With more than a decade of experience in operations, I bring a diverse background spanning healthcare, hospitality, logistics, and call center management. Over the past 7 years, I have specialized in healthcare operations, working closely with doctors, patients, and medical professionals to streamline processes and improve service delivery. This hands-on experience has given me a deep understanding of the unique challenges in healthcare, from patient care to administrative functions. In addition, I have diverse experience in the customer service industry, where I focused on enhancing customer experiences and improving operational efficiency. I've also had the opportunity to manage start-up call centers, where I successfully built teams, developed processes, and established operational frameworks from the ground up. My background in hospitality and logistics further complements my skill set, providing me with a well-rounded perspective on managing operations across different sectors. Whether it's overseeing dispatching operations or leading teams, I have consistently demonstrated strong leadership skills, driving positive outcomes in every role. Passionate about operational excellence and team development, I thrive in dynamic environments where I can leverage my leadership abilities to implement innovative solutions, deliver results, and contribute to organizational growth.

People also viewed

Gabriel Karam

Marketing Transformation Consultant

Investor & VCStartup FounderExecutive Coach+16 tags

Michel Alberto Albahari

Director of Operations @Solmar Hotels & Resorts

TranslatorCopywritingCustomer Service+3 tags

Michel Nuecker

Inhaber / Geschäftsführer @Riga Enterpises SIA

MarketingProducerFilm Editor+20 tags

Harish Churathil

Director @Altius Industries LLC