Requests
0
Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
Arab Doctors Specialist CenterSearch Engine Optimization Specialist
Apr. 2021
Arab Doctors Specialist CenterIT Manager and Data Analyst
Sep. 2020Sharjah Emirate, United Arab EmiratesSpearheaded the installation, configuration, and maintenance of IT infrastructure, including desktop systems, Baggage Reconciliation Systems (BRS), and RF scan guns, ensuring 99% system uptime. Provided Level 2 support for BRS PC scan servers and RF scan guns, diagnosing and resolving technical issues to reduce downtime by 40%. Managed network configuration, LAN/WAN cabling, and IT workshop operations to enhance connectivity and efficiency. Led preventive maintenance strategies for BRS equipment, improving device longevity and reducing replacements by 30%. Streamlined troubleshooting processes, accelerating issue resolution and improving service response time by 50%. Assisted senior engineers in deploying and optimizing IT infrastructure, contributing to a seamless digital transformation.
Arab Doctors Specialist CenterInformation Technology Engineer
Sep. 2020 - Oct. 2021Sharjah, United Arab EmiratesAddress user tickets regarding hardware, software and networking Walk customers through installing applications and computer peripherals Ask targeted questions to diagnose problems Guide users with simple, step-by-step instructions Conduct remote troubleshooting
Good NeighborInformation Technology Engineer and Trainer
Jan. 2017 - Sep. 2020EthiopiaAdministered Active Directory and Microsoft Infrastructure, optimizing system performance and user management. Provided technical support for desktops, network connectivity, and hardware troubleshooting, achieving a 95% issue resolution rate. Implemented and maintained IT documentation, standardizing configurations and reducing onboarding time by 25%. Led BRS equipment maintenance, ensuring 100% compliance with operational standards. Utilized network diagnostic tools (cable testers, crimping tools, multi-meters) to enhance connectivity and minimize outages. Successfully optimized LAN/WAN protocols, increasing network efficiency and stability.
Universal Technology CollegeCollege Instructor
Apr. 2016 - Jul. 2018Addis Ababa, Ethiopia
Addis Ababa City Govt Education and Quality Assessment Office. (COC)Data Specialist
May. 2015 - Oct. 2017Addis Ababa, Ethiopia• Compiled data and reviewed information for accuracy prior to input. • Scanned documents and saved in database to keep records of essential organizational information. • Drafted reports for upper management as directed. • Monitored database updates and verified for correctness. • Verified accuracy of data before transcribing. • Completed data entry tasks with accuracy and efficiency. • Managed workflow scheduling, data entry and accuracy verification for large data projects. • Kept optimal quality levels to prevent critical errors and support team performance targets. • Sorted documents and maintained organized filing process. • Executed data verification to detect errors. • Identified data entry errors and reported to necessary departments. • Obtained scanned records and uploaded into database.
Intch is a Professional Networking App for the Future of WorkSee more people like Firaol on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
501187 people
17
HR Manager/HRBP
29
Fractional Chief Strategy and Brand Officer @ Firstwater Advisory
17
Managing Director @ Finnovate Consulting
134437 people
29
Fractional Chief Strategy and Brand Officer @ Firstwater Advisory
16
Founder @ Mocion
27
Commercial Leader @ Shangri-la Hotels