Quest DiagnosticsManager of Microbiology
Oct. 2009 - Jul. 2011Horsham PAManager of Microbiology, Mycology, Parasitology, Serology, Virology and Molecular Diagnostics at Quest Diagnostics in Horsham, PA. 2009-2011 This position entailed oversight of all aforementioned areas. Management of five direct and 100 indirect employees, implementation of new methods, CAP and JACHO inspection readiness, SOP development and implementation, budget oversight, quality control oversight, and quality assurance oversight. Planned and implemented six Vitek 2 instruments for automated identification and susceptibility of microorganisms. This resulted in a savings of $120,000. Implemented Lean Lab using organization and space planning. This resulted in a savings of $30,000. Created and implemented a productivity model that included daily volume assessments per technologist, quality valuations, and a point system congruent with performance evaluations. This resulted in a means to reward high producers, a more evenly distributed workload and more appropriate arrangements of benches across shifts. Planned and implemented a Viper instrument and new strand displacement assay platform for Chlamydia trachomatis and Neisseria gonorrhea. This resulted in a savings of $30,000. Negotiated the placement of a new Microscan as a reagent rental instead of a purchase which saved the company 85,000. Organized effective presentations for continuing education in the form of seminars and case history presentations that increased employee interest and engagement.