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Work Background
ARSP - Autorité de Régulation de la Sous-traitance dans le secteur PrivéExecutive Assistant to Managing Director
Jul. 20251.Administrative Support - Manage the MD’s calendar, meetings, and travel arrangements.
- Screen emails, calls, and correspondence.
- Draft, proofread, and format documents and reports. 2.Strategic Assistance - Assist in preparing presentations and board materials.
- Assist in preparing officiel letters
- Conduct background research for decision-making.
- Track key initiatives and deadlines. 3.Internal & External Liaison - Act as a link between the MD and internal teams or external partners.
- Ensure follow-up on decisions and communications for core business and subcontracting companies 4.Confidentiality & Discretion - Handle sensitive information with the utmost confidentiality and professionalism. 5.Project Coordination (if applicable) - Support or coordinate special projects led by the MD.
ARSP - Autorité de Régulation de la Sous-traitance dans le secteur PrivéMarket Access Monitoring Head
Jul. 2024Kinshasa, Democratic Republic of the Congo- Market Monitoring & Compliance: Ensure subcontracting regulations are followed and promote transparency in market access.
- Data Analysis & Reporting: Track subcontracting trends, identify challenges, and provide strategic recommendations.
- Stakeholder Engagement: Collaborate with regulatory bodies, main contractors, and subcontractors to facilitate smooth operations.
- Capacity Building: Support local subcontractors in meeting industry standards and improving competitiveness.
- Policy Advocacy: Contribute to policy development that enhances fair subcontracting opportunities.
- Process Optimization: Improve the selection, evaluation, and contract allocation processes for subcontractors.
- Risk Management: Identify and mitigate risks affecting subcontractor participation in supply chains.
Central consulting RDCConsultant Webmaster & Digital Strategist
Aug. 2022 - Jul. 2025Kinshasa, Congo (DRC)- Design, manage, and optimize websites for performance and user experience
- Develop and implement digital strategies to boost online visibility and engagement
- Ensure SEO best practices, content updates, and integration of digital tools
- Analyze web traffic and advise on digital branding and communication
- Align digital efforts with business goals through continuous improvement
OkingShopAndCOConsultant Webmaster & Digital Strategist
Aug. 2022 - Jul. 2025Kinshasa, Congo (DRC)- Design, manage, and optimize websites for performance and user experience
- Develop and implement digital strategies to boost online visibility and engagement
- Ensure SEO best practices, content updates, and integration of digital tools
- Analyze web traffic and advise on digital branding and communication
- Align digital efforts with business goals through continuous improvement
ARSP - Autorité de Régulation de la Sous-traitance dans le secteur PrivéIT Project Head
Feb. 2021 - Mar. 2025Kinshasa, Democratic Republic of the Congo- Leading the planning, execution, and delivery of IT projects from initiation to completion
- Defining project scope, goals, timelines, and deliverables in alignment with business objectives
- Coordinating cross-functional teams including developers, analysts, designers, and vendors
- Managing project budgets, resource allocation, and risk mitigation strategies
- Establishing and maintaining communication with stakeholders and executive management
- Ensuring adherence to quality standards, IT governance, and regulatory compliance
- Conducting project reviews, evaluations, and reporting on progress, challenges, and outcomes
- Implementing project management best practices (Agile, Scrum, or Waterfall methodologies)
- Overseeing the integration of new technologies or systems into existing infrastructure
- Identifying opportunities for process improvements and innovation in IT operations
- Mentoring and guiding junior project managers or team members
- Ensuring user training and change management are properly executed for project adoption
Equity Bank CongoInternet and Mobile Banking Sales Technician
Dec. 2020 - Feb. 2021Kinshasa, Kinshasa, Congo (DRC)- Onboarding customers on the Internet Banking platform
- Ensuring users' ability to navigate and use the platform effectively
- Maintaining and updating user profiles
- Training front-office representatives to assist clients during the migration process
- Training customers on the new Internet Banking products
- Handling client complaints related to the new Internet Banking features
- Training relationship managers on the functionalities and usage of the new Internet Banking platform
Data Yard AdvertisementCustomer Support Head
Nov. 2018 - Feb. 2020Democratic Republic of the Congo- Developing strategies to generate more client traffic and engagement with the business
- Training customer service representatives on essential skills for delivering high-quality service
- Organizing work tools and creating a productive environment to boost team performance
- Tracking customer complaints and feedback
- Ensuring that customer complaints are addressed by the appropriate departments
- Generating monthly sales reports for performance monitoring
- Participating in customer experience strategy meetings
- Proposing innovative approaches to enhance the customer betting experience
- Monitoring competitor features and analyzing them to maintain high industry standards
Data Yard AdvertisementCoordinator Assistant
Aug. 2017 - Dec. 2018Democratic Republic of the Congo- Assisting the Coordinator in day-to-day operational and administrative tasks
- Organizing and coordinating provisioning and supply-related activities
- Managing the collection and organization of signatures from commissioners
- Translating documents and communications for the Managing Director (MD)
- Providing translation support for Directors as needed
- Assisting in the planning and oversight of shop construction activities
- Supporting the Manager in various administrative and logistical duties
CMA (Congo Media Agency)Fixer
Nov. 2016 - Dec. 2017Kinshasa, Congo (DRC)- Working as a fixer means to be the contact between foreign journalists and local people
- Planing their meeting and reunion
- Translating them from their language to the local one in meetings and conferences
- Playing the role of the intermediate people between them and great personalities of my country
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