OradianProfessional Service Global Lead
Oct. 2017 - May. 2020Zagreb, ManilaIn my role as Professional Service Global Lead, I implemented a SaaS core banking solution by project and customer management to achieve the first market segment reference client, thereby enabling the customer’s digital transformation objectives. Headed the global team involving regional visits, talent acquisition, team development, process improvement, strategic planning for business development, tracking of projects, and formulated standard operating procedures to enhance performance and profitability. Solved time zone challenges by centralizing project tasks into a cloud-based tool.
Key Success:
★ Accomplished the first rural bank implementation to run a core banking solution in the cloud.
★ Established a network solution to address the regulatory objections which threatened to derail the project by governing authorities.