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Work Background
Amergis Healthcare StaffingRecruiter I
Oct. 2024Los Angeles, California, United States
California Retina ConsultantsOphthalmic Technician
May. 2024 - Oct. 2024Santa Barbara, California, United States- Conduct comprehensive Patient Intake and accurately document medical histories, chief complaints, and ocular findings, ensuring compliance with medical guidelines and supporting effective diagnosis and treatment. - Perform Pre-exam Diagnostic tests including Visual Acuity assessments, Tonometry, Optical Coherence Tomography, Pupillary evaluation, Pupillary dilation, and all other patient services as requested by the physician— contributing to the efficient evaluation and management of patients with chronic retinal conditions.
Kaiser PermanenteKaiser Permanente Digital Intern
Jun. 2023 - Sep. 2023San Diego, California, United States- Lead a 12-week Kaiser Permanente Digital engagement strategy in partnership with the San Diego Care Experience consulting team.
- Built and designed a SharePoint site for San Diego staff and physicians that optimized access to essential kp.org educational tools and patient resources, enhancing Kaiser Permanente’s digital support capabilities within clinical settings.
- Created a comprehensive project plan that defined the project goals, scope, deliverables, and instilled
accountability for successful completion.
- Rounded in outpatient clinics across San Diego, collected research of clinical operations and patient behaviors, and applied learnings to patient centered training materials.
- Delivered Kaiser Permanente digital proficiency training presentations to multidisciplinary teams across the San Diego service area.
Sirena BoutiqueSales Associate and Social Media Assistant
Jun. 2022 - Dec. 2022Santa Barbara, California, United States- Responsible for stocking, replenishing, and organizing inventory with accuracy and efficiency, building strong rapport, and achieving a strong customer satisfaction rating
- Streamlined weekly content on TikTok and Instagram which led to an increase in online traffic and sales revenue via Shopify
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