Reser Bicycle OutfittersGeneral Manager - Trailhead Coffee
Nov. 2016 - Nov. 2018Newport, KentuckyWholly responsible for management and subsequent success of Trailhead Coffee, located within Reser Bicycle. Took on a managerial overhaul and doubled profits within two years, allowing a net profit for the coffee bar for the first time ever. This occurred with no formal management or business training through a multifaceted approach involving social media advertising, improved wholesale sourcing, and product improvement.