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Work Background
AGL EnergyStrategic Portfolio Analyst, Customer Markets
Aug. 2019 - Mar. 2024Melbourne, Australia
Deloitte AustraliaProject Cost Controller
Aug. 2017 - Mar. 2019Melbourne, AustraliaI worked directly with Partners and other senior staff, overseeing the financial health of the large and complex engagements ($2M - $60M) with responsibilities including; forecasting, tracing against budgets, advising on corrective actions, reviewing commercial arrangements, liaising with client-side procurement, identifying and mitigating risks.
VicRoadsBusiness Analyst / Desktop Publisher / Financial Coordinator
Mar. 2015 - Nov. 2016Melbourne, AustraliaManaging accounts payable, processing internal billing; improved internal billing results by streamlining associated processes and designing reports to identify any unreported billable time and interdepartmental finance errors. I designed publishing templates to implement brand consistency across VicRoads and prepared documents and other collateral for executive staff, including presentations to global conferences and ministerial committees. I leveraged existing infrastructure to develop a work management solution on their existing SharePoint intranet, replacing an unsupported Lotus Notes database. I scoped Digital Asset Management options and managed initial stages of a project to transition all work product and stock imagery to a cloud-based solution.
ArchiBlox | Modular Architecture | Sustainable Prefabricated HomesProject Consultant
Sep. 2014 - Jan. 2015Melbourne, AustraliaWorking with new and potential clients; relationship building, estimating project design & construction costs, and project management of preliminary stages. Internal process definition & improvement, and Salesforce CRM administration.
CitiPower and PowercorBusiness Analyst / Project Manager
Sep. 2010 - Dec. 2013Melbourne, AustraliaBaylink was engaged to prepare for and manage a $400 million deployment of 1.1 million ‘smart’ meters. Baylink worked with the client to crystallise the overall strategy, plan and manage the deployment and establish the capabilities required to be successful; this was a key element in Australia’s largest and most successful smart meter deployment. Over three years I thrived in this continuously evolving role, reporting to the Smart Meter Deployment & Strategy Manager. Interfacing with teams across the program, I was instrumental in the introduction of cross-functional processes, and program performance analytics; as well as project managing components of the rollout.
Transport Accident Commission (TAC)Business Analyst
Mar. 2010 - Jun. 2010GeelongThe Transport Accident Commission engaged Baylink as a partner to design and implement significant complex changes to improve efficiency, health outcomes and financial viability of its claims management program. The claims segmentation process was re-engineered and a target operating model for complex claims was developed. I was responsible for business process definition and re-engineering for multiple cross-functional processes; encompassing stakeholder identification, facilitation of process and requirements definition workshops, and collation of business process artefacts - and improving TAC’s own capability via coaching internal staff in Business Analysis Skills.
Baylink ConsultingProject Business Analyst / Change Analyst / Project Manager
Sep. 2009 - Sep. 2014Melbourne, AustraliaBaylink is a management consultancy specialising in large and complex projects – with critical safety, operations and financial implications. During my five years with Baylink I focussed primarily on client projects (see following roles for details of specific client assignments) however I also provided internal support with; industry research, IT projects, and business development. I took over an internal information management system project; implemented a change to agile methodology, enabling rapid incremental system improvements that resulted in unparalleled progress — this incorporated development of a custom CRM solution on existing SharePoint infrastructure. I provided specialist back-office support to senior consultants on assignment – for example, reviewing and auditing the test plans associated with upgrading the variable messaging sign systems in CityLink tunnels.
Infigen EnergyChange Analyst
Sep. 2009 - Jan. 2010Melbourne, AustraliaInfigen Energy engaged Baylink to deliver change management services in support of a major organisational transformation project. Responsible for defining and populating a business model framework to describe all aspects of the operational capability and implemented custom management systems to fit client requirements; for project management, governance and compliance, risk management and stakeholder management.
Australian Australian Sustainable Built Environment Council (ASBEC)Membership Coordinator
Oct. 2008 - Oct. 2009
TransurbanProject Officer
Nov. 2006 - Jul. 2008
ServcorpCommunications Specialist
Nov. 2005 - Sep. 2006
Geoscience AustraliaIT Accounts Manager
Mar. 2004 - Nov. 2005
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