Soko Express, LLC.Director of Operations
Jun. 2018Carlisle, Pennsylvania, United States• Analyzed current work systems and processes as an operations manger for a transportation company.
• Developed a database warehouse to store and kept track of important data sources such as revenue, miles driven, turnover rating, costs, etc. • Utilized Microsoft Power BI business analytics to improve quality and sales numbers by creating dashboard and running queries using DAX functions.
• Supervised 50 contractors from three different departments as a project manager on a 1-year project aimed to expand operations and increase operating revenue from $1.2 Million to $2 Million.
• Coordinated over $1.6 Million in sales between sales department and customers and brokers, while directly responsible for negotiating over $600K worth of sales.
• Hired and trained new employees, while being directly responsible for terminating employee contracts.
• Evaluated current employees and contractors based on KPI’s derived from the database I built. • Automated the hiring process by creating links in 3rd party software’s that decreased non-value added time spent to review and hire applicants by over 70%.
• Re-designed website to streamline information and created SEO terms that increased web traffic by 125%.
• Recommended new hiring strategies and methods that flag bad applicants and therefore was directly responsible for lowering the turnover rating by 27%.