Joana Orozco

Property management

Call CenterCustomer Support RepresentativeAppointment SetterHRCustomer ServiceChat SupportCustomer Care SpecialistRecruiterTraining&Development SpecialistAssistantPersonal AssistantOffice AssistantTranslator

Motivated and responsible professional with over 5 years of experience in sales and customer service. I began my career in retail sales and transitioned to call centers post-pandemic, gaining expertise in customer support, sales, and virtual medical assistance. For the past year and eight months, I’ve worked in the real estate and property management field as a personal assistant and team lead, helping to build a business in Colombia—an experience that strengthened my leadership, organizational, and teamwork skills. Known for my honesty, dynamism, and commitment to delivering top-quality service.

People also viewed

Travel Consultant

Customer ServiceStartup FounderSales & BizDev+1 tags

Keaviona Palmer

Acquisition Specialist @DSA, Inc

IT Consultant @ariem llc

Tech SupportITConsulting

Human Resources Generalist @Amazon

Customer ServiceHR GeneralistHR Business Partner+1 tags

3D Designer @Vuorio & Torkkel Computer Graphics

Professor🐦 DesignMotion Designer+2 tags

Mechanical Design Engineer @Orbit Engineers

Waleed Mutlag Aldoori

Software Engineer

System ArchitectDatabase DeveloperComputer engineer+10 tags

Finance Manager @Baringa Partners

Financial AnalystBusiness AnalystTranslator+9 tags

Nuclear Engineer @US Navy

Data EntryCopywritingAssistant+3 tags

Accountant / Bookkeeper @ICT Hardware, Software and Services

Financial AnalystAccountantAuditor+4 tags

Feedback from Joana’s ex-colleagues

user-post-1

user-post-2

user-post-3

Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app

Network Power<100 people

Roles

🔥100%

Startup Founder

✨100%

Business Owner

👍100%

Sales & BizDev

Geos

Work Background

Property Management - Remote Back Office Manager

Tech Realty LLCProperty Management - Remote Back Office Manager

Nov. 2023 - Aug. 2025Colombia, MedellínAssist with the branch registration of a foreign business in Colombia Tenant communication and support Lease and document management Rent collection and financial reporting Maintenance coordination Vendor and contractor management Listing and vacancy management Onboarding and offboarding tenants Database and CRM management Compliance and recordkeeping Team support and reporting

Sales Representative and Virtual Medical Assistant

Good Lucky Soluciones S.A.SSales Representative and Virtual Medical Assistant

Nov. 2022 - Jan. 2024Colombia, MedellínSales Customer service Following up with newspaper campaigns Appointment setter for medical offices Following up with patients Customer services with basic medical information

Personal Assistant and Back-office

FreelancerPersonal Assistant and Back-office

Oct. 2022Colombia, MedellínOrder presents Booking tours, restaurants, etc Translating Event planning

Customer Service-Shipping Department

JMC Automotive EquipmentCustomer Service-Shipping Department

Mar. 2021 - Nov. 2022Colombia, MedellínReceiving/transferring calls Follow up orders with manufacturers Send tracking information Customer follow-up Placing small orders Activity reporting (forms)

CSR, QA and Comercial Lead

Remote ReactivationCSR, QA and Comercial Lead

Mar. 2021 - Mar. 2022Colombia, Medellín- Customer service - Front desk - Virtual medical assistant - Appointment setter - Call monitoring - Satisfaction Surveys (NPS) - Data analysis - Action plan construction - Build commercial proposals - Clients follow up - Budgeting reporting

Requests

Touchpoint image

2

Personal Pitch

Back Office Support and Property management

Intch is a Professional Networking App for the Future of Work

300k+ people

130+ countries

AI matching

Get Intch if you'd like to

Get Recommended to New Customers

Connect with Like-Minded People

Find a side project

Reach Top Niche Experts

Find Jobs on a Hidden Market

Find a Perfect Co-Founder

Find a Trusted Mentor

Hire Top Global Professionals

See more people like Joana on Intch

HR

626362 people

19

Corporate sustainability advisor and facilitator of human and corporate cultural transformation experiences

16

Asistente Administrativo

18

CFO @ Carvajal

HRRecruiter

155997 people

16

Asistente Administrativo

16

Recepcionista Bilingue

16

Auxiliar administrativo @ Defensoría del Pueblo Colombia