LMAH EnterprisesGroup Director
May. 2019 - Aug. 2024๐ขManaging Director โ 7-Figure Hospitality & Leisure Group As MD of a multi-site hospitality group, I led three subsidiary companies, including the Flip Out and Boom Battle Bar brands, to 7-figure revenues through focused strategy, operational efficiency, and financial discipline. My role covered full P&L ownership, financial planning, marketing, staffing, and customer experience โ all while navigating change and scaling sustainably. I oversaw multi-million-pound operating budgets, managed cash flow, and delivered accurate financial reporting and balance sheet reviews. I introduced KPIs and lean business process improvements to enhance operational excellence and drive performance across sites. I led over 120 staff with 10 direct reports, developing a strong management culture through clear communication and coaching. Key focus areas included: Strategic Planning & Execution โ Delivered business growth strategies tailored to each location. Supply Chain & Risk Management โ Reduced costs and improved consistency while managing supplier risk. Customer Experience โ Elevated service standards to increase dwell time, repeat visits, and referrals. Marketing Strategy & Sales โ Built integrated marketing campaigns that boosted brand visibility and revenue. Change & Project Management โ Opened 3 new venues in under a year, handling end-to-end delivery from fit-out to launch. Key achievements: โ
Scaled group to 7-figure revenues in under 3 years โ
Increased school bookings by 20% and seasonal group sales by 30% YoY โ
Created systems to reduce owner-dependency and empower teams โ
Boosted profitability through improved efficiency and financial clarity This role strengthened my skills in financial analysis, operational strategy, team leadership, and business development. Itโs also the foundation for my coaching work โ helping other hospitality and leisure business owners create more profitable, scalable, and resilient businesses.