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Work Background
Park Community Credit UnionHuman Resources Operations Specialist
May. 2022 - Jun. 2025United States
Park Community Credit UnionHuman Resources Specialist II
Nov. 2019 - May. 2022Louisville, Kentucky, United StatesAnalyze and implement efficiencies needed; submit compliance reports for Affirmative Action, EEO-1, VETS-4212, DOL, etc.; create custom reports as needed; train HR Assistant to process payroll; assist in training new HQ Assistant on assigned HR duties; reconcile monthly insurance billings; continue benefit and retirement plan enrollments, as well as terminations; lead contact for external and internal department audits; lead trainer on payroll and performance appraisal systems.
Kentucky Credit Union LeagueEmerging Leader
Mar. 2019 - Oct. 2019Louisville, Kentucky, United StatesTraining program with Kentucky Credit Union League for those wishing to explore leadership roles within the credit union industry.
Park Community Credit UnionHuman Resources Specialist
Mar. 2016 - Oct. 2019Louisville, Kentucky, United StatesLead implementation to new payroll vendor; extended usage of current performance appraisal system; processed payroll for another CU we were assisting; assumed training role on retirement plans; proposed and drafted new/updated policies for Board approval; implemented integration of performance and compensation systems; backup Benefit Specialist with training and enrollment.
Park Community Credit UnionHuman Resources Assistant
Jan. 2013 - Mar. 2016Louisville, Kentucky, United StatesAssumed payroll processing lead; processed retirement plan enrollments; assisted with department audits; converted personnel files from paper to electronic; reviewed vendors and implemented new performance appraisal system, as well as trained staff on its usage; assisted with HR functions of merger with another CU; trained HQ Assistant on assigned HR duties.
Park Community Credit UnionHuman Resources Clerk
Feb. 2008 - Dec. 2012Louisville, Kentucky, United StatesFiled personnel documents; administered uniform orders; assisted in timesheet and payroll processing; reviewed onboarding items such as benefits and new hire paperwork with new staff; administered manual incentive tracking; updated policies on internal Intranet; assisted with implementation to new payroll vendor.
Park Community Credit UnionCall Center Representative
Aug. 2007 - Jan. 2008Louisville, Kentucky, United StatesCompleted financial transactions as requested by members via the phone (ex: balance inquiries, money transfers, wire transfers, etc.); registered new users for Bill Pay service and completed Adverse Action notifications; reset debit card pin numbers.
Park Community Credit UnionTeller
Mar. 2007 - Jul. 2007Louisville, Kentucky, United StatesCompleted financial transactions as requested by members (ex: check cashing, balance inquiries, cash advances, wire transfers, bond cashing, etc.); suggested beneficial products to members.
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