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Work Background
SSA Marine MITOperations Stategic Initiatives Manager
Dec. 2024 - Jul. 2025Panamá• Oversaw high-level strategic initiatives to align Operations with long-term goals at SSA Marine MIT. • Focused on enhancing personnel and facility safety through innovative project management. • Collaborated with cross-functional teams to implement safety protocols, resulting in a reduction in incidents. • Developed and executed operational strategies that improved efficiency and compliance across the organization
Aventuras 2000Tourist Guide
Mar. 2023 - Apr. 2023Panamá, Panama• Guided cruise ship visitors from diverse backgrounds, showcasing the rich culture and attractions of Panama. • Collaborated with vessel crew and tour operators to ensure seamless logistics for ground excursions. • Enhanced visitor experiences by providing personalized insights and recommendations, resulting in positive feedback.
Manzanillo International TerminalMaintenance Shop Manager
Oct. 2015 - Feb. 2016Colón, Panama• Managed the maintenance of all yard equipment and multiple maintenance shops, ensuring optimal operational efficiency. • Oversaw the procurement of equipment, parts, and vehicles, streamlining purchasing processes to reduce costs. • Supervised inventory management, leading to a 20% reduction in excess stock and improved resource allocation.
SSA Marine MITGate Operations Manager
Jun. 2015 - Dec. 2024Colon, Panama• Managed terminal gate operations with a team of 57, ensuring efficient cargo management for importers and exporters. • Collaborated with consignees, truckers, and Port Authorities to enhance operational efficiency and service delivery. • Actively participated in gremial meetings, contributing innovative solutions to optimize terminal gate operations. • Strengthened interconnectivity with other terminals, resulting in improved overall service performance.
Manzanillo International TerminalGate Operations Assistant Manager
Mar. 2015 - Jun. 2015Colon, Panama• Supported management in administrative and operational tasks for cargo reception and delivery. • Ensured timely operations for containerized and conventional cargo, enhancing overall efficiency. • Collaborated with cross-functional teams to streamline processes, reducing turnaround time by 15%.
Manzanillo International TerminalREM Manager
Dec. 2012 - Mar. 2015Colon, Panama• Acted as the primary liaison for shipping lines and clients regarding reefer container services, ensuring seamless communication and coordination. • Oversaw all aspects of reefer container repairs, warranty claims, and spare parts inventory management, enhancing operational efficiency. • Collaborated with vendors and service providers to schedule and supervise special projects, delivering tailored solutions for clients.
Manzanillo International TerminalAssit. Manager Planning Ops
Feb. 2012 - Dec. 2012Colon, Panama• Oversaw operations teams including yard control, execution, logistics, and vessel planning to ensure seamless cargo operations. • Collaborated with customers and shipping lines to develop strategies that enhanced operational efficiency and met client expectations. • Managed administrative duties related to scheduling, HR requirements, and personnel recruitment for a diverse team.
Manzanillo International TerminalSenior Planner
Dec. 2008 - Feb. 2012Colon, Panama• Acted as the primary liaison with shipping lines to coordinate vessel docking and services at berth. • Developed cargo working plans to enhance connectivity and optimize vessel berthing windows. • Communicated effectively with pilots and Panama Canal authorities to ensure smooth terminal operations.
Manzanillo International TerminalVessel Planner
Oct. 2003 - Dec. 2008Colon, Panama• Managed the loading and unloading operations for container and Roro vessels, ensuring efficient cargo handling. • Maintained close communication with shipping lines and customers to optimize cargo connectivity and minimize delays. • Developed strategic plans that improved operational efficiency, contributing to a smoother workflow at Manzanillo International Terminal.
Manzanillo International TerminalREM Invoicing Clerk
Aug. 2001 - Oct. 2003Colon, Panama• Managed invoicing processes for refrigerated container repairs, ensuring accuracy and timeliness. • Maintained effective communication with customers to secure invoice approvals and address warranty inquiries. • Streamlined data invoicing systems, enhancing operational efficiency and reducing processing time. • Contributed to customer satisfaction by resolving inquiries promptly, fostering long-term relationships.
Colon Container Terminal S.A.Maintenance clerck and purchasing
Aug. 1999 - Jul. 2001Colon, Panama• Managed administrative duties and provided essential support to management at Colon Container Terminal S.A. • Coordinated the procurement of spare parts and equipment, both locally and internationally, ensuring timely delivery. • Translated documents and facilitated meetings, enhancing communication across diverse teams. • Contributed to operational efficiency, resulting in a streamlined purchasing process.
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