TopgolfDirector, Product and Mobile Engineering
Aug. 2023Role overview: Oversee the product roadmap for Topgolf’s mobile app, driving the development of key features that enhance user engagement and contribute to revenue growth. Lead a cross-functional team of engineers, designers, and product managers, guiding product strategy and execution to ensure alignment with business goals. Spearhead initiatives around machine learning, augmented reality, and user experience improvements that drive app performance and customer satisfaction.
● Own the Topgolf mobile app product roadmap, defining features and priorities to drive business growth
● Manage cross-functional teams of up to 10 Engineers, UI/UX Designers, QA, and Product Managers to deliver high-impact features in a fast-paced environment
● Lead machine learning initiatives utilizing object detection and image segmentation to enhance augmented reality experiences, improving in-venue interactions and customer engagement
● Drive revenue growth by iterating on pricing strategies, promotions, and streamlining the mobile booking
experience; set and track KPIs in collaboration with Sales, Marketing, and stakeholders to maximize impact
● Transformed product strategy, consistently increasing in-app revenue by 50x, from $2 million to $110 million over six years, through data-driven decisions and conversion-focused design
● Spearheaded growth strategy, driving a 23x increase in downloads, from 300,000 to 7+ million, through prioritization, iterative releases, and a relentless focus on user experience
● Revitalized product performance, scaling peak monthly active users (MAUs) from 70,000 to 880,000+ through targeted UX improvements and growth-focused product decisions