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Work Background
UCLA HealthApplication Manager, ISS Scheduling and Cadence Team
May. 2023Los Angeles, California, United States
UCLA HealthApplication Team Lead, Scheduling and Cadence Team
Aug. 2022 - May. 2023Los Angeles, California, United States
UCLA HealthApplication Analyst (Ambulatory and Cadence Epic)
Feb. 2015 - May. 2023Greater Los Angeles AreaHeavy focus on system-wide and specialty optimization
100% Virtual / Telecommuting, able to perform all job duties (above and beyond) effectively and efficiently
Blue Horseshoe Network, Inc.Epic Ambulatory Analyst
Jan. 2014 - Feb. 2015Womens College Hospital, Toronto● Analyst for Full-Cycle build of the Ambulatory 2014 Module for 55 departments across >35 specialties
● Responsible for all core, workflow, and specialty build including but not limited to: order transmittal, workflow engine rules, navigator build, smartform build, flowsheet build, smarttext build, profile build, department build, preference lists, medical directives, therapy plans, pharmacy verification without Willow, security build, roles, templates, menus, activities, and smartlinks
● Responsible for all specialty validation and related build
● Assisted with Integrated Testing
● Assumed responsibilities of Principal Trainer / Instructional Designer, responsible for MST build, all Physician, Nurse, and Health Discipline training materials, and all SuperUser and End User training.
● Mentoring of newly certified Ambulatory Analyst team members
Innovative Consulting GroupSenior Analyst
Feb. 2013 - Jun. 2013Current project: Epic 2012 Upgrade build
Martin Memorial Health SystemsClinical Applications Analyst and Instructional Designer
Feb. 2011 - Dec. 2013Stuart, FL•Full-Cycle build and maintenance of the Ambulatory module of Epic software
•Build and maintenance for Primary Care and >10 specialties over 6 Go-Lives including but not limited to: LPR, LSD, LOR ECL, EAP, LQL, DEP, LOM, EMP, SER, E2R, ETX, LRP, LPG, HHS, HH1, LOM,LWS, LPP, EPD, LPF, PRL, OSQ, HRV, LVN, VCG, ASP
•Build of specialty content including tools such as navigators, smartforms, and synopsis
•Designed and built training environment and curriculum for training of all outpatient doctors, providers, and nursing support staff of all above Go-Lives (>200 providers, >15 departments and specialties)
•Managed a team of trainers and support personnel
•Mentored team members
•Support during and after adoption of EHR system
•Ongoing education and support of end-users of the Epic system
Martin Memorial Health SystemsEHR Trainer
Jan. 2010 - Dec. 2011Training and support for the Allscripts EHR system
Martin Memorial Medical GroupClinical Applications Coordinator
Feb. 2009 - Feb. 2011Training of providers and clinical associates in the AllScripts EHR program
Assisting in the successful transition from paper charts to an EHR system
Support during and after adoption of EHR system
Heavy customer service skills Education reinforcement and skills assessment Medical Group LPN
Martin Memorial Health SystemsLPN
Sep. 1999 - Jan. 2013I have been employed as a nurse with Martin Health System for the last 13 years, and they have been the most rewarding of my life. I would not trade the experiences or the lives that have touched me for the world.
Family Medical Center of StuartOffice Nurse
Mar. 1996 - Aug. 1999Direct patient care under the supervision of the doctor
Assessing and reporting patient vital signs and medical problems/conditions
Telephone triage of patients
Customer service and problem solving and resolution
Patient education and assessment
Insurance verification and authorizations
Supervision and temporary management of satellite offices
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