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Work Background
General Manager
JJK PRINTING CO., LTD.General Manager
Aug. 2025Cambodia, Phnom Penh
Lecturer Doctor
University of CambodiaLecturer Doctor
Mar. 2025Cambodia, Phnom Penh▪ Classroom management ▪ Business lectures by the methodology ▪ Students Motivation ▪ Practice leading and coordination. ▪ Course syllabus development ▪ Lessons plan development and management ▪ Provide the real-world practical examples ▪ Instructions with concisely and precisely
GENERAL MANAGER
HWASHIN PRINT CO., LTD.GENERAL MANAGER
May. 2011 - Jul. 2025CambodiaAccounting and Finance Management: ▪ Financial Reporting and Compliance: ✓ Prepare and analyze key financial statements (e.g., Balance Sheets, Income Statements, Cash Flow Statements). ✓ Ensure all financial records and reports comply with GAAP (Generally Accepted Accounting Principles) or IFRS, and relevant federal/state laws and regulations. ✓ Oversee and manage the month-end and year-end close processes. ▪ Day-to-Day Operations & Record Keeping: ✓ Supervise the maintenance of the General Ledger. ✓ Manage Accounts Payable (AP) and Accounts Receivable (AR). ✓ Oversee payroll, cash receipts, and expense recording to ensure proper and timely transaction recording. ✓ Perform timely reconciliations of accounts (e.g., bank, credit card, balance sheet items). ▪ Audit and Internal Controls: ✓ Act as the primary contact and coordinator for external auditors. ✓ Develop, implement, and monitor robust internal control systems to prevent errors, fraud, and misstatements. ▪ Budgeting and Forecasting: ✓ Lead the development of the organizational and departmental budgets. ✓ Conduct financial forecasting to predict future revenues, expenses, and capital needs. ✓ Perform variance analysis (comparing actual results to the budget) and advise management on corrective actions. ▪ Strategic Financial Analysis: ✓ Analyze financial data and market trends to provide insights that inform major business decisions (e.g., pricing, investment, operational efficiency). ✓ Conduct financial modeling to evaluate potential business scenarios or investment opportunities. ▪ Cash and Asset Management: ✓ Monitor and forecast cash flow to ensure the company maintains adequate liquidity. ✓ Manage the company's working capital and short-term investments. ▪ Risk Management and Tax: ✓ Develop strategies to minimize financial risk (e.g., credit risk, liquidity risk). ✓ Oversee tax planning and compliance to ensure taxes are paid correctly and on time and to legally minimize liabilities. Production Management: ▪ Planning and Scheduling: Manage production flow, optimize production schedules, and ensure timely delivery of orders by coordinating with various departments (printing, cutting, sewing, and finishing). ▪ Quality Control: Implement and maintain strict quality control standards throughout the printing process, minimizing defects and ensuring product quality meets customer specifications. ▪ Cost Management: Monitor and optimize production costs, identifying areas for improvement and implementing cost-saving measures without compromising quality. ▪ Equipment Maintenance: Manage printing equipment maintenance schedules, ensuring preventive maintenance and uptime to avoid production delays. ▪ Inventory Management: Oversee raw materials, ink, and finished goods inventory, maintaining optimal levels to avoid shortages or unnecessary storage costs. Personnel Management: ▪ Recruitment and Hiring: Recruit and hire qualified personnel for printing, production, and other departmental roles. ▪ Training and Development: Provide training and development opportunities for staff to improve skills, maintain technical knowledge, and enhance overall operational efficiency. ▪ Performance Management: Conduct performance reviews, set goals, provide feedback, and motivate employees to achieve individual and company objectives. ▪ Employee Relations: Foster a positive and productive work environment, address employee concerns, and resolve conflicts effectively. Business Operations: ▪ Customer Relations: Maintain positive relationships with existing and potential customers, understanding their needs and ensuring order fulfillment meets their expectations. ▪ Sales and Marketing: Collaborate with sales and marketing teams to develop strategies for promoting printing services and attracting new clients. ▪ Contract Negotiation: Negotiate contracts with suppliers and customers, ensuring favorable terms and maximizing profitability. ▪ Budgeting and Finance: Oversee departmental budget development and monitor financial performance, identifying areas for cost reduction and revenue growth. ▪ Compliance: Ensure compliance with all relevant safety regulations, labor laws, and environmental standards. Additional Skills and Attributes: ▪ Strong leadership and decision-making skills. ▪ Excellent communication and interpersonal skills to interact with diverse stakeholders. ▪ Analytical and problem-solving skills to identify and address operational challenges. ▪ Technical knowledge of garment printing processes and equipment. ▪ Business acumen and ability to understand market trends and competitor activities.
Administrative and HR Manager
HOUSTON HOTEL CO., LTDAdministrative and HR Manager
Sep. 2009 - Apr. 2011CambodiaHR-Specific Duties: - Recruitment and Hiring: Identify qualified candidates for various hospitality roles, considering specific industry skills and personality traits crucial for guest interaction. Conduct interviews tailored to hospitality scenarios and assess candidates' potential for service excellence. - Onboarding and Training: Develop and implement personalized onboarding programs for new staff, familiarizing them with hospitality routines, guest service standards, safety protocols, and company culture. Provide ongoing training in areas like guest interaction, conflict resolution, and crisis management. - Performance Management: Conduct regular performance reviews for staff, focusing on guest satisfaction, teamwork, and adherence to service standards. Implement development plans to address any skill gaps or weaknesses. - Compensation and Benefits: Manage payroll and ensure timely and accurate compensation for staff, adhering to local labor laws and regulations. Negotiate and manage employee benefits packages specific to the needs of hospitality work, such as flexible scheduling or healthcare options. - Employee Relations: Foster a positive and supportive work environment for staff, promoting open communication and addressing any concerns or conflicts promptly. Act as a liaison between staff and management, ensuring fair treatment and adherence to company policies. Administrative Duties: - Guest Relations Support: Assist with handling guest inquiries, complaints, and special requests, ensuring prompt and satisfactory resolution. Train and supervise administrative staff on guest service protocols and effective communication techniques. - Inventory Management: Oversee the ordering, tracking, and maintenance of various hotel supplies, equipment, and amenities. Manage logistics to ensure guest needs are met efficiently and cost-effectively. - Budgeting and Financial Management: Develop and manage departmental budgets, monitor expenses, and identify cost-saving opportunities. Generate reports on administrative and HR performance metrics for management review. - Legal and Regulatory Compliance: Ensure compliance with relevant health and safety regulations, labor laws, and data privacy laws specific to the hospitality industry. Implement and update necessary policies and procedures to maintain compliance. - Technology Management: Implement and maintain technology systems relevant to HR and administrative functions, such as payroll software, booking systems, and employee databases. Train staff on proper use of technology and address any technical issues promptly. Additional responsibilities in a hospitality context: - Understanding of guest service principles and industry best practices - Strong communication and interpersonal skills to navigate diverse interactions with staff and guests - Ability to handle challenging situations and resolve conflicts effectively. - Flexibility and adaptability to cater to the demanding and dynamic nature of the hospitality industry
Personnel and Administrative Manager
HWASHIN PRINT CO., LTD.Personnel and Administrative Manager
Sep. 2008 - Sep. 2009CambodiaPersonnel Management: - Recruitment and Hiring: Develop hiring strategies, attract and screen candidates, conduct interviews, and make hiring recommendations. - Onboarding and Training: Implement onboarding programs for new employees, provide training and development opportunities, and ensure compliance with company policies. - Performance Management: Conduct performance reviews, set goals, provide feedback, and manage employee development plans. - Compensation and Benefits: Administer payroll, manage employee benefits programs, and ensure compliance with labor laws. - Employee Relations: Address employee concerns, resolve conflicts, and foster a positive work environment. Administrative Processes: - Office Management: Oversee office operations, manage budget and resources, maintain inventory, and ensure efficient day-to-day functioning. - Document Management: Develop and implement filing systems, manage electronic documents, and ensure data security - Travel and Expense Management: Process travel requests, reimburse expenses, and manage travel arrangements - Meeting and Event Planning: Organize meetings, conferences, and events, manage logistics, and ensure smooth execution - Project Management: Plan, coordinate, and execute administrative projects, delegate tasks, and monitor progress Additional Responsibilities: - Compliance: Ensure compliance with relevant labor laws, regulations, and company policies - Technology: Manage office technology, implement new systems, and troubleshoot technical issues - Communication: Communicate effectively with all levels of management and employees - Problem-solving: Identify and resolve administrative and personnel issues proactively Skills and Qualifications: - Strong organizational and management - Excellent communication and interpersonal - Proficiency in human resources and administrative software - Problem-solving and analytical - Ability to work independently and as part of a team
Senior Executive Administrative
Cellcard (CamGSM PLC.)Senior Executive Administrative
Apr. 2007 - Aug. 2008Cambodia- To assist with the procurement of goods and services as per the approval work plan - To initiate and to manage the procurement process - Maintain all procurement records and files - Site operation control around the country - Cell site and office guards around the country are involved in the selection and training process. - Checking numbers for the location and ID facilitation with the police and Military around the country (Billing) - All insurance-controlling and quotation for decision - Meeting Management - Vehicle maintenance and controlling - Conflict solving - Site operations—water, electricity, and other expenses and cell site payroll - Cleaners supervision
Executive Branch Manager
Newton Thilay School (Sovanaphumi School), NTC GroupExecutive Branch Manager
Mar. 2005 - Apr. 2007Cambodia- Admin. Setting (Correspondents, Meetings, Reports) - Procurement facilitations - Follow-up and review the project Management - Front Desk Supervision (Reception Tasks) - English and Khmer Academic Coordination - Budget preparation and controlling - Staff recruitment and training - Marketing support (Facilitation, Strategies discussions) - All Events in the community (Background, Decoration, Speech arrangement) - Party Program Managing - Accounting (Ms. Word and Ms. Excel processing) - Conflict solving and staff management and training - A bit designing and innovation
English Teacher
Newton Thilay School (Sovanaphumi School), NTC GroupEnglish Teacher
Aug. 2001 - Feb. 2007Cambodia, Phnom Penh- Classroom management - Teaching by the Methodology (ESL, TESOL) - Students Motivation - Practice leading and coordination - Receipt payment and Collection - Lesson plan management

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