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Work Background
Executive Director
Wells FargoExecutive Director
Jan. 2022Charlotte, North Carolina, United States
Business Systems Consultant
Wells FargoBusiness Systems Consultant
Jul. 2020 - Jan. 2022Charlotte, North Carolina, United StatesAs a member of the Enterprise Application Portfolio Management team, working on Production Data in Lower Level environments helping to frame the governance, strategy, policies, controls, and metrics. • Systems Analysis: Evaluating current applications and data in non-production environments leveraging surveys. Partnering with CIO staff to gain acceptance and to help communicate need to downstream teams. • Risk Management: Identifying key controls and policies to implement toll-gates for data in non-production environments. Developing new controls to minimize risk of confidential/restricted data in non-production environments • Team Leadership: Provide guidance on engagement for policy adjustments as well as direction on metrics and reporting. • Relationship Management: Partner with senior leaders in Policy Management, Issue Management, Operational Risk, Information Security, and Enterprise Architecture to develop partnerships, allowing for change and interactivity between teams
Business Systems Consultant
Apex SystemsBusiness Systems Consultant
Oct. 2019 - Jul. 2020Charlotte, North CarolinaAs a member of the Enterprise Application Portfolio Management team, working on Production Data in Lower Level environments helping to frame the governance, strategy, policies, controls, and metrics. • Systems Analysis: Evaluating current applications and data in non-production environments leveraging surveys. Partnering with CIO staff to gain acceptance and to help communicate need to downstream teams. • Risk Management: Identifying key controls and policies to implement toll-gates for data in non-production environments. Developing new controls to minimize risk of confidential/restricted data in non-production environments • Team Leadership: Provide guidance on engagement for policy adjustments as well as direction on metrics and reporting. • Relationship Management: Partner with senior leaders in Policy Management, Issue Management, Operational Risk, Information Security, and Enterprise Architecture to develop partnerships, allowing for change and interactivity between teams
Business Systems Consultant
Apex SystemsBusiness Systems Consultant
Apr. 2019 - Jun. 2019Charlotte, North CarolinaPartner with the HR IT Leadership team to define a strategy for systems architecture planning for HR Compensation, while providing sound architecture strategy, leveraging the basis to help existing project analysis minimizing the need for rework. • Systems Analysis: Evaluated current HR Compensation systems interfaces and interactions (approximately 28 systems). This required the use of the CMDB and other proprietary tools/systems to identify not just the systems, but infrastructure and business process. • Efficiency & Quality Improvements: Provided high-level current-state assessment (solution diagram) along with some high-level recommendations for consolidation and systems that would fit the overall enterprise roadmap. Partnered with business and IT groups to discuss business needs to help flesh out requirements for consolidation.
Lead Enterprise IT Integrated Planning and Application Lifecycle Management
Duke Energy CorporationLead Enterprise IT Integrated Planning and Application Lifecycle Management
Apr. 2003 - Feb. 2019Charlotte, North CarolinaLead IT Planners to prepare for the investment management cycle and Application Lifecycle Management. Focus on measuring key performance metrics to attain higher performance among team members. • Team Leadership: Directed IT Planners in support of the investment management cycle, integrated five-year plan, and business technology plan. • Efficiency & Quality Improvements: Implemented process and tools to save almost $3M annually on broke-fix, extended support, and down time and eliminated unnecessary business case development with a savings of $250K annually. • Data Security and Risk Analysis: Partnered with IT Security team to ensure Third Party Security Provider forms adhered to enterprise security and risk profiles. Shared data security risk profiles with senior leadership team risks identified for HIPPA, PPI, or Banking data was at risk. This ensured data was encrypted in flight and at risk for high-profile data • Operations & Maintenance: Achieved the 2017 O&M and capital budgets by focusing on technology investments, capital spending, and operational efficiencies.
Assistant Operations Manager
Hagan Kennington Oil CompnayAssistant Operations Manager
Nov. 2000 - Feb. 2002Gastonia, North CarolinaDispatching, Customer Service/Satisfaction, Warehouse Management, and Purchasing. • Team Leadership: Directed drivers, warehouse, and grounds staff for daily activities. Scheduled work hours, interviewed potential new-hires. Hired and Terminated as needs arose. Scheduling for over 12,000 customers at various intervals, Inventory Controls for our warehouse and storage tanks, Warehouse management, purchasing management, Payable approvals, Hiring and Termination of employees, Accounts Receivables, and Monthly Profit/Loss report. • Client Services: Implemented new methods for customers to provide feedback and modify schedules as deemed appropriate up to 4 days leading to scheduled deliveries. • Efficiency & Quality Improvements: Implemented new system to automate some of the dispatch scheduling. Also automated the reporting to minimize time for month-end and quarter-end reports. Implemented new safety program providing monthly training and updating overall safety plans and procedures.
Supervisor
Ansco & Associates IncSupervisor
Mar. 1998 - Nov. 2000Raleigh, North CarolinaWork planning for my conduit and pit (underground construction team) crew, crew safety, and group profit and loss margins. • Team Leadership: Directed crews for daily jobs and emergency repairs. Ensured crews had proper safety equipment and clear instructions for daily activities. • Key Performance Indicators: Increased profit by more than 10% in my first month, with a continued rise in overall profit margins to just over 40% when I left the company. Increased profit by more than 10% in 1 months time with a continued increase until my departure. Final profitability for my department was over 40% when I left the company. Helped crews with rodding inter-duct in manholes, digging of pits (with backhoe), spotting cables (underground lines), and locating underground utility lines.
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