Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
Golub CapitalSenior Analyst
Jun. 2024 - Jun. 2025Chicago, Illinois, United States
Second Street Dance StudioDance Studio Owner
Feb. 2024Schererville, Indiana, United StatesAs studio owner, I lead operations, scheduling, marketing, and client engagement. I coordinate with independent instructors and an admin assistant, mentor teaching approaches, and deliver custom lessons and choreography daily. I also manage our digital presence across Facebook, Instagram, and our evolving website. Since taking over, I’ve expanded our regional dance community and improved our customer experience, reflected in rising Google reviews.
DardenServer
Aug. 2019 - Aug. 2020Merrillville, Indiana, United States
JPMorgan Chase & Co.Learning And Development Specialist
Apr. 2019 - Aug. 2023Chicago, IllinoisLed project teams and coordinated training solutions with subject matter experts, created timelines for the completion of projects and deployed learning solutions in conjunction with branch sales and solutions.
-Created both eLearning and instructor-led courses using programs such as PowerPoint, Adobe InDesign, Adobe Captivate, and Articulate Storyline
-Developed quick reference guides, software simulations, training decks, workshops, and other training aids
-Proactively assessed and evaluated training solutions for newly hired branch employees and updated as necessary using creative solutions
JPMorgan Chase & Co.Sales Manager
Feb. 2018 - Apr. 2019Chicago, IllinoisCoached and built a team by evaluating and offering constructive feedback to personnel. Administered branch sales, service, and operational activities per company vision and goals.
-Boosted and maintained staff morale, conducting daily huddles to communicate goals, strategies, and new initiatives.
-Identified opportunities to deepen relationships, increase client acquisition and improve service levels.
-Fostered a diverse team environment by establishing clear objectives for each employee.
-Created a success-oriented team environment focused on professional development and empowering leadership.
JPMorgan Chase & Co.Relationship Banker
Apr. 2017 - Feb. 2018Chicago, ILParticipated in meetings to enhance knowledge of sales initiatives, bank products, operational processes, and ' customer service delivery.
-Identified and referred clients and prospects to appropriate business partners resulting in expanded relationships in additional lines of business.
-Leveraged technology to assist customers with account maintenance, documentation, and disputes by utilizing an online banking portal.
-Conducted persuasive sales presentations and tailored delivery and material to meet audience needs.
-Identified opportunities to deepen relationships, increase client acquisition and improve service levels.
JPMorgan Chase & Co.Personal Banker
Apr. 2016 - Apr. 2017Griffith, IndianaHandled account management needs for new and existing customers. Upsold customers on credit cards and other value-added options.
-Delivered exceptional customer service to bolster strong relationships and build positive experiences
Horseshoe CasinoUsher
Nov. 2014 - Nov. 2019
DardenCertified Trainer and Server
Jul. 2013 - Dec. 2014Merrillville, INTeaching incoming employees of the details of the job that they were hired for, providing exceptional customer service to guests in a friendly and efficient manner
Intch is a Professional Networking App for the Future of WorkSee more people like Shekoda on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
1784039 people
22
Data Entry
16
Senior Pricing Analyst @ Saia Inc.
20
Operations Manager @ Global Limousine of WNY
373003 people
17
Assistant manager
15
Operations and project manager
17
Business Analyst