Swapnil Singh

Senior Manager @YES BANK

Data AnalystProject ManagerITFinancial AnalystCustomer Success ManagerCustomer ResearcherMBACompliance OfficerInvestor RelationsCustomer ServiceEngineerConsultingFinanceCase ManagerClient Relations SpecialistBusiness AnalystPostGraduate🎓 Student

I have 7 years of experience working with prestigious Asset Management company and currently with a leading bank. I have worked with multiple teams for escalation management, CRM migration and administration (improving efficiency and time for over 2000 interactions recorded everyday) from business team. For past 4 years I have taken up various responsibility in AML Compliance domain.

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Work Background

Senior Manager

YES BANKSenior Manager

Feb. 2025Mumbai, Maharashtra, IndiaAML compliance projects

Manager

HDFC AMCManager

Apr. 2022 - Feb. 2025Mumbai, Maharashtra, IndiaAML Analyst

Assistant Manager

HDFC AMCAssistant Manager

Jun. 2019 - Mar. 2022Mumbai, Maharashtra, IndiaProvide monthly, ad-hoc reports to the Management for CRM and system administrator of Customer Relationship Management system. Provide support to more than 60 ISCs to improve the service quality. Trace opportunities for improving the service proposition and implement them.

Management Trainee

HDFC AMCManagement Trainee

Jun. 2018 - May. 2019Mumbai, Maharashtra, India

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