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Work Background
Director of Operations
National Hispanic Construction AllianceDirector of Operations
Jan. 2024California, United StatesOverseeing NHCA’s operations, managing strategic processes to support its expansion across the United States through multiple state chapters. Responsible for developing and implementing operational strategies, monitoring team performance, and ensuring effective reporting and process oversight to drive organizational growth.
National Project Coordinator
Manitoba Hydro InternationalNational Project Coordinator
Dec. 2019 - Dec. 2023Tegucigalpa, Francisco Morazán, HondurasCoordinated on-site operations and Supervised financial execution of investments done by a third party. • Led MHI's on-site operations, coordinating with two additional companies, to validate project executions, ensuring adherence to quality, installation standards, and investment cost alignments with financial and infrastructural benchmarks. • Monitored local team workload, ensuring tasks were aligned with individual capabilities and project requirements, and adjusted assignments as needed to meet evolving project needs. • Developed and implemented local project methodologies and standards, ensuring streamlined operations and adherence to best practices. • Constant analysis of workflow optimization strategies to enhance operational efficiency and productivity. • Developed and delivered specialized training programs to internal staff and external personnel, creating manuals and documentation. (Honduras and Belize)
Investment Analyst – Project Supervisor
Manitoba Hydro InternationalInvestment Analyst – Project Supervisor
Nov. 2017 - Nov. 2019Tegucigalpa, Francisco Morazán, HondurasEnsured organizational, technical, and financial compliance in third-party investment projects through detailed reviews of technical, procurement, and financial documentation. • Conducted comprehensive reviews of projects presented as investments by third parties, analyzing technical documentation and ensuring procurement processes aligned with project specifications and organizational standards. • Executed thorough verifications of all financial backup documentation, including purchase orders, invoices, SAP payment registries, and banking transaction proof, while also calculating future values and accumulated interest on investments to ensure financial accuracy and compliance.
Quality Assurance Specialist
Knoah SolutionsQuality Assurance Specialist
May. 2017 - Sep. 2017HondurasImplemented performance assessment and monitoring of customer service representatives for two clients (35 agents per client). • Utilized specialized software and adhered to established standards to monitor, report, and analyze customer interactions and campaign outcomes effectively. • Collaborated closely with various departments, including training, operations, and management, to implement and uphold quality assurance initiatives across the board.
Draftsperson – CAD Technician
Gama Interiors Co.Draftsperson – CAD Technician
Jan. 2016 - Jan. 2017Tegucigalpa, Francisco Morazán, HondurasDeveloped technical 2D and 3D CAD drawings for construction projects and assisted material and • Generated precise 2D and 3D technical drawings using Computer-Aided Design (CAD) software, ensuring accuracy and compliance in construction processes. • Participated in material and cost estimation processes, aiding in the development of accurate project planning and budgeting based on technical drawings.
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