Barnes & NobleBookseller
May. 2015 - Sep. 2015Redwood City, CAAs a bookseller, I serve a wide range of customers. I deal with inquiries and identifying customer needs, offering advice and recommending books, where appropriate. I must maintain up-to-date knowledge of current titles and changes in the market. I assist customers in locating books within the bookstore or escort them to their required aisles. I undertake bibliographic work using computer or print sources to identify and locate titles. I process customer orders and book reservations and dealing with phone and web-based orders. I handle payments by cash, credit card, debit card, check, and gift card. I undertake general housekeeping duties, such as unpacking, stock replenishment and tidying.