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Work Background
Mailprotector Director of Infrastructure
Aug. 2022
Mailprotector Senior DevOps Engineer
Mar. 2020 - Aug. 2022Lead a DevOps team in building, running and maintaining multi-region serverless cloud infrastructure built on AWS.
Asure SoftwareSenior DevOps Engineer
Apr. 2018 - Mar. 2020South Burlington, VTWorked on a small team to bring a legacy payroll-services application and web front-end from traditional datacenters, to AWS using custom-built tooling to automate the installation, configuration, and management of the applications.
Dealer.comSE Senior Systems Engineer
Jan. 2015 - Apr. 2018Burlington, VTMember of the team that handles a large production-facing infrastructure and web-scale application support for a distributed Linux-based environment. Started by supporting the Dealer.com CRM product release train and working closely with developers to provide operations and infrastructure consultation and guidance inside an agile development framework (DevOPs role). Transitioned to running a team of engineers that built and maintained four production datacenters with a focus on the compute (HP), storage (NetApp) and virtualization (VMWare) resources that serve products to our customers. Managed resources; roughly 500 hosts, 5,000 VMs, 30 NetApp filers.
Dealer.comIT Senior Systems Engineer
Apr. 2010 - Jan. 2015Burlington, Vermont AreaBuild and support a geographically diverse internal infrastructure of 800+ heterogeneous workstations (Mac and PC), Support applications including Exchange 2010, Microsoft AX, VMWare vCenter/SRM, Microsoft SQL Server, Microsoft SharePoint, Microsoft Lync 2010, and
Interactive Intelligence call center. Primary responsibilities are virtual environments, storage,
Microsoft server administration and disaster recovery. Notable projects: complete migration of over 1TB of mail; from Courier IMAP to Exchange 2010. Migration of backup systems from Symantec BackupExec to Symantec NetBackup. Spec’ing and building a complete disaster recovery site using VMWare SRM.
Elizabethtown Community HospitalISS Network Administrator
May. 2007 - Apr. 2010Elizabethtown, NYAdministrator of a 150-node, 20 server, mixed environment as well as two off-site health centers.
Services supported include Exchange 2007, Active Directory, WSUS, radiological and health
information, system backups, VPN, wireless infrastructure, video conferencing, and phone
switches (PBX). Designed and implemented: AD-integrated web content filtering system using
open source software (Dansguardian/Squid), Asterisk PBX for integrated VoIP service with legacy
PBX, OpenFire XMPP communication service, Zenoss SNMP, ESX VMWare virtualized
environment, Cisco VPNs between remote facilities and vendor support centers, Digital Persona
biometrics. Write programs and scripts in various languages to assist in network administration,
reporting, and workflows.
Novatec Innovative TechnologiesLead Network Engineer
Sep. 2002 - May. 2007Plattsburgh, NYConsultant leading a team of 2 Network Technicians and 2 Computer Technicians to troubleshoot and repair client computers, servers, laptops, printers and networks. Walk users through various
troubleshooting procedures over the phone, and communicate with clients to keep them
informed of repair status and costs involved. Design, integrate and migrate new servers into
various network environments running various types of network software. Analyze, design and
implement wireless networks using Cisco Aironet and Motorola Canopy devices. Design and
administer point-to-point, and roaming user VPNs using Cisco devices. Developed policies and
procedures to correct and improve site documentation.
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