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Work Background
ParalucentQA - Siebel CRM and Salesforce
Jul. 2024Toronto, Ontario, CanadaSalesforce QA – Pricing Module - Designed and executed test cases and scenarios specifically for the Pricing module within Salesforce, ensuring accurate pricing calculations, discount rules, and product configurations. - Validated price adjustments, approval workflows, and integrations with other Salesforce components. - Performed functional, regression, and integration testing to verify pricing logic across different customer segments and business rules. - Worked closely with stakeholders, developers, and business analysts to align testing with pricing strategies and compliance requirements. - Ensured seamless pricing updates by validating data migrations and system upgrades. - Siebel CRM QA - Designed test cases and scenarios based on business requirements and user stories for Siebel CRM, covering Sales, Marketing, Service, and Call Center modules. - Experienced in testing the overall functionality and interdependencies of CRM applications to ensure seamless performance. - Collaborated closely with development teams to identify and resolve defects early in the development cycle. - Developed and executed test plans, test cases, and test scripts to ensure software quality and functionality. - Identified, documented, and tracked defects, ensuring they were resolved before deployment. - Worked in an Agile environment, contributing to various stages of development. - Leveraged Azure DevOps for version control, defect tracking, and project management. - Developed Test Strategies and prepared comprehensive documentation, including test plans, test reports, and defect reports, ensuring clear traceability and accessibility of testing activities.
Jash IT Solutions LLCSenior Software Engineer
Feb. 2024 - Jul. 2024Pennsylvania, United States
Teran GlobalQuality Assurance Engineer
Sep. 2018 - Jan. 2024Bengaluru, Karnataka, India
AmazonQuality Assurance Engineer
Aug. 2013 - Aug. 2018Bangalore
ConvergysTechnical Support Officer
Sep. 2012 - Aug. 2013Bengaluru, Karnataka, India
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