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Network Power<100 people
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RespectScheduiling cordinator
Jan. 2025AustraliaCoordinate services for 500+ home care clients across TAS, VIC, NSW, and WA, working within a fast-paced hybrid scheduling team to ensure reliable, person-centred care aligned with award conditions, client needs, and workforce capacity. Lead real-time crisis coordination, managing 20–40 urgent service changes daily including last-minute staff cancellations, complex care escalation, and emergency response placements — ensuring minimal disruption to vulnerable clients. Build and manage recurring, trust-based rosters that prioritise continuity and stability, reducing unplanned service disruption by 30%. Liaise daily with clients, families, staff, and external providers to navigate complaints, resolve service breakdowns, and uphold care quality during high-pressure situations. Support recruitment through staff interviews, onboarding, and performance discussions, contributing to a 20% improvement in early-stage retention. Oversee compliance, incident reporting, and certification tracking using AlayaCare, MOA, Excel, Microsoft Teams, and AI-driven mapping tools to optimise travel and rostering logistics.
OneCare LimitedHome care
Jun. 2024 - Jan. 2025Australia
WISE EmploymentRainbow consultant - Employment Consultant
Jul. 2023 - Aug. 2024Marrickville, New South Wales, AustraliaDedicated to empowering LBGTIQ+ community members with disabilities in the workplace Fostering inclusive employment environments and ensuring equal opportunities Providing tailored job coaching, training, and advocating for inclusive hiring practices Facilitating meaningful connections between clients and employers Building partnerships and networks with LBGTIQ+ organizations and communities Excelling in hybrid work environments with strong time management and scheduling skills Expertise in conflict resolution and neurozone coaching in wellness Maintaining meticulous documentation to ensure compliance with standards and regulations Passionate advocate for diversity and inclusion Committed to promoting equality and empowering individuals to thrive in the workforce
Cerebral Palsy AllianceHouse manager sil accommodation
Jan. 2022 - Jul. 2023Sydney, New South Wales, AustraliaOrganized work tasks for 24/7 staff roster to meet goals. Communicated effectively with stakeholders including clients, families, and professionals. Ensured goals were attainable, time-based, and specific for clients and team members. Managed staff, delegated tasks, and allocated resources efficiently. Problem-solved in various contexts, supporting staff through challenges. Oversaw staff, projects, and personalized goals. Identified strengths and coached team members for improvement. Advocated for clients' needs in various settings, including Guardianship tribunals and grant applications. Communicated effectively with stakeholders for client outcomes. Linked work and goals for attainability and specificity. Managed staff and resources, delegating tasks as needed. Problem-solved and supported staff through challenges. Oversaw staff, projects and set personalized goals. Nurtured team strengths, coached improvement, and improved skills. Provided comprehensive client support, including advocacy and planning.
Cerebral Palsy Alliancedisabiltiy support worker
Apr. 2021 - Jul. 2023Sydney, New South Wales, AustraliaI worked as a casual across several sites, in group homes, and 1/1 lifestyles support work. My day involved the care, planning, and support of clients, from daily tasks and hygiene, administering medication, helping them achieve their goals, helping with finances, liaising with families, getting them to and from appointments, cleaning and meal preparation, shopping, managing restrictive practices, understanding challenging behaviors, DE-escalation and redirection of behaviors and encouraging community engagement, recording keeping, understanding participants Ndis, health, medical and behavior management plans, and practical and up to date recording and documentation. following my casual role I then transitioned into a permanent part-time position in a supported independent living home that was a mix of high-needs medical and psychosocial needs.
Sauce Brewing CoBar Attendant
Apr. 2020 - Jan. 2022Marrickville, New South Wales, AustraliaI worked part-time behind the bar at Sauce Brewing Company, this role is fast-paced, it includes face-to-face customer service, cleaning, a great understanding of craft beer, serving food and drinks, maintaining RSA, covid safety check-ins and cleaning, clearing, and restocking with a cheerful attitude. I also plant and maintain the gardens on a weekly basis and help in the brewery canning and packaging of the products.
Boutique ToursTour Guide / Driver
Oct. 2018 - Apr. 2020Greater Sydney AreaExpertly guided guests to various destinations including vineyards, wildlife conservation areas, and the Blue Mountains. Operated 21-seat manual buses with precision to ensure passenger safety and comfort. Provided informative and engaging commentary to enrich the travel experience. Managed time effectively to adhere to schedules and handle multitasking demands. Resolved conflicts and challenges promptly and professionally. Cultivated memorable moments and fostered appreciation for destinations through personalized guidance. Received consistently positive feedback from guests, reflecting dedication to exceeding expectations.
UmboGraphic Designer
Jan. 2018 - Jan. 2019Sydney, New South Wales, AustraliaDatabase administration and design for the company. Marketing, including branding projects, graphic support, Social Media Content, and website development. Liaison between larger teams, design projects, and independently developing projects.
Miranda TipperFreelance
Jan. 2015 - Feb. 2021Melbourne, Victoria, AustraliaFreelance graphic design, illustration, branding, project management, art direction, and large-scale art installations. Working for myself on small business projects and community-based projects. This role included on-site builds, as well as working within a digital space across all seven principles of design. my main focus has been a small business and social enterprise.
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