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Work Background
Co-Founder
Sustain-SolutionsCo-Founder
Dec. 2024Cairo, EgyptSustain Solutions is a forward-thinking company dedicated to helping businesses grow, thrive, and sustain long-term success. We provide tailored strategies that focus on operational efficiency, innovation, and scalability, ensuring that organizations not only achieve their growth goals but also maintain stability in a dynamic market. Additionally, we specialize in offering sustainable environmental solutions, helping businesses reduce their carbon footprint, improve resource efficiency, and adopt eco-friendly practices. Our holistic approach combines business growth strategies with sustainability initiatives, enabling companies to drive profitability while contributing to a healthier planet.
Process Excellence Manager
Global Business Hub - GBHProcess Excellence Manager
Feb. 2023 - Dec. 2024Cairo, Egypt
Operation Support & Development Team Leader
Suez Canal Container TerminalOperation Support & Development Team Leader
Apr. 2008 - Sep. 2010Egypt• Prepare weekly, monthly, quarterly and annual management reports. • Setting Key Performance Indicators (KPI) and evaluate the service level agreements (SLA). • Work with multiple business units to understand their needs and translate raw data into meaningful strategies for implementation. • Analyzing and understanding large amounts of historical data to determine the most suitable modeling techniques. • Provide analytic/ad hoc data request support to various teams. • Collaborate with IT and business unit resources to understand business requirements and ensure the successful creation of reports. • Monitor the day-to-day activities of safe and cost effective Terminal and vessel Operations. • Responsible of calculation of terminal volume and capacity. • Calculate and evaluate daily yard equipment performance, utilization & reliability. • Maintain a high level of customer satisfaction during all day activities. • Develop & Update the operation department job descriptions and Conduct the required job analysis. • Building organization charts from scratch. • Lead strong team to provide administrative support to the terminal staff e.g. maintain a client database, general market research, project based work, communication with clients, prompt response to all queries from client or potential customers • Participate in the commercial activities including market intelligence & market analytical.
Planning Support
Suez Canal Container TerminalPlanning Support
Jan. 2007 - Mar. 2008
Operation Assistant
Suez Canal Container TerminalOperation Assistant
Jun. 2006 - Dec. 2006Suez Canal Container Terminal
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