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Work Background
National Engineering Services Pakistan (Pvt) Limited (NESPAK)Assistant Manager Overseas Operations
Jul. 2022Lahore, Punjab, Pakistan- Currently working as Line Manager for General Manager/Head of Division overlooking entire spectrum of operations. - Managed NESPAK HR Audit Project in collaboration with Earnst & Young, Ford Rhodes and Septentrino Global Consultants, Joint Venture. - Revamped HR practices and implemented company-wide employee performance review policies and procedures with focus on MBO performance management system, (10% increase in employee satisfaction & 10% Supervisors engagement increase), job descriptions (designed 300 approx. Technical Engineering category wise), to establish standardization and drive staff compliance (30% improvement in ratio of CV profiling for Project tenders).
- Effectively coordinated and delivered orientation, ISO training sessions, and ensured successful implementation of HR & Administrative Manual guidelines in the job routines of 400 new recruits, achieving a 100% target completion rate. - Fostered a teamwork/open-door environment conducive to positive dialogue across the organization including conflict and union handling.
- Severed as Key in-house trainer for professional development skills.
National Engineering Services Pakistan (Pvt) Limited (NESPAK)Assistant Manager Human Resources
Sep. 2013 - Apr. 2023Lahore, PakistanManaged NESPAK HR Audit Project in collaboration with Earnst & Young, Ford Rhodes, and Septentrino Global Consultants, Joint Venture. Revamped HR practices and implemented company-wide employee performance review policies and procedures with focus on MBO performance management system, resulting in (10% increase in employee satisfaction & 10% Supervisors engagement increase)
Designed 300 job descriptions relating to the Technical Engineering category wise), to establish standardization and drive staff compliance (30% improvement in the ratio of CV profiling for Project tenders).
Effectively coordinated and delivered orientation, ISO training sessions, and ensured successful implementation of HR & Administrative Manual guidelines in the job routines of 400 new recruits, achieving a 100% target completion rate. Fostered a teamwork/open-door environment conducive to positive dialogue across the organization including conflict and union handling.
Severed as Key in-house trainer for professional development skills.
SupplyHouse.comManager Operations & HR
May. 2009 - Sep. 2013Lahore- Coordinated & opened new company branches for clients in Middle East, Provided guidance regarding startup and management of a full spectrum of HR operations, systems and programs (70% success ratio).
- Evaluated and verifies employee performance, efficiency through performance review systems based on work assignments and work techniques (25% performance increase).
- Worked as a bridge between management and employee relations by addressing demands, grievances or other issues while ensuring understanding, compliance of Management policies & objectives (15% Management positivity attained).
- Initiated Placement, training and development of Consultants, staff as per requirement (30 T&D sessions conducted).
ChenOne Stores LimitedMarketing Manager (Branding)
Aug. 2008 - Dec. 2008Pakistan- Developed the overall branding strategy, execution of promotions, campaign and marketing activities of for 2008 Summer Sale and Winter Season (80% Brand visibility increased & attained 100% sale target).
- Designed the theme, positioning, promotional packages, and marketing approach for all segments for 2008-09.
- Designed & Implemented marketing & media plan for 2008-09 Winter Campaign through appropriate units within the company and associated ad agencies (Cost reduced by 30%).
- Developed the overall marketing budget 2008-09 based on season launches and Sale events (Budget enhanced only 10%).
- Coordinated sales and customer care training for nationwide branch staff (500 staff trained).
Oracons Consulting InternationalManager Marketing & Resource Development
Jan. 2005 - Jul. 2008Pakistan- Strategically planned, directed, and coordinated business development and marketing efforts targeting corporate and government organizations, resulting in a successful business achievement of 120 Million and the acquisition of prestigious clientele in the software industry.
- Executed impactful business and marketing strategies to surpass sales targets and gain a competitive advantage, leading to a remarkable 50% enhancement in B2B sales.
- Formulated the financial feasibility of the organization, incorporating TOR and technical feasibilities, resulting in a significant 35% reduction in consultant costs.
- Took extra responsibility for overseeing the training and development of resources aligned with project requirements and their professional growth, successfully placing 50 IT staff members at various project sites.
Albatross Software Services Private LimitedTeam Lead Marketing
Apr. 2003 - Dec. 2004Pakistan- Prospect, qualify, and build new business opportunities for the company.
- Established a robust revenue pipeline surpassing PKR 10 million individual targets, ensuring consistent achievement of revenue goals.
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