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Work Background
Barclays Private BankSenior AVP
Aug. 2022Pune, Maharashtra, India- Collaborate with Risk, Product, and Service Management teams to identify and mitigate critical risks, ensuring the bank meets regulatory requirements. - Define project scope, allocate necessary resources, and draft comprehensive requirements documents for management review, ensuring clarity on risks and mitigation strategies. - Partner with Tech teams to draft initial designs and engage with Lead Architects and Architecture Review Boards for design review and sign-off. - Develop and execute a detailed rollout plan in collaboration with business, Change Management, and support teams to ensure smooth execution. - Proactively identify, document, and track risks and issues for ongoing projects and programs, ensuring timely resolution and mitigation. - Establish and finalize governance and communication plans for the program, ensuring alignment across teams. - Lead procurement processes, working closely with vendor teams to expedite hardware delivery and meet program timelines. - Manage communication with business and internal stakeholders by developing effective communication plans for rollouts and ensuring alignment on key milestones. - Coordinate with business teams to schedule change windows and align testing teams for pre- and post-implementation checks, ensuring quality and timely delivery.
CapgeminiProject Manager
Jan. 2012 - Jul. 2022Bangalore Urban, Karnataka, India- Successfully managed comprehensive project responsibilities, ensuring that all client engagements adhered to predefined scopes and deliverables. - Effectively collaborated with client stakeholders to define, drive, and deliver critical business projects, ensuring alignment with overarching client objectives. - Identified opportunities for additional revenue through meticulous project delivery and engaged with vendor stakeholders to secure necessary approvals. - Managed escalated projects by developing and implementing effective mitigation plans, ensuring timely resolution of issues. - Worked closely with procurement and vendor support to facilitate project requirements and establish vendor support contracts for seamless service delivery. - Oversaw budget tracking and billing for assigned projects on a weekly and monthly basis, ensuring precise financial management. - Administered Change Control processes for projects, incorporating additional scope as needed, to ensure seamless progression. - Raised and reviewed risk and issue mitigation plans with both internal and client stakeholders, ensuring proactive problem-solving and resolution. - Established and implemented governance plans for projects, securing agreement from client stakeholders to ensure successful project execution. - Led the creation of Cookbooks and Standard Operating Environments (SOEs) for new builds, migrations, and disaster recovery tests, ensuring robust process documentation and adherence to best practices.
Xerox India LtdManager - Transitions (Xerox Global Services)
Sep. 2009 - Dec. 2011Mumbai, Maharashtra, India- Supported the pursuit of new business opportunities by crafting comprehensive transition and transformation plans as part of project proposals, showcasing strong project management expertise. - Coordinated and facilitated the seamless transfer of service ownership from the incumbent provider to the Service Delivery teams in various countries and/or Shared Services offering units. - Took responsibility and accountability for defining and delivering transition projects, ensuring all elements were completed within the required timescale, quality standards, and budget constraints. - Achieved productivity improvements through the implementation of repeatable best practice methodologies and optimal resource management. - Led a team of resources assigned to transition projects, effectively managing relationships with customers, partners, subcontractors, and other GDO stakeholders. - Ensured the successful implementation of services that met Service Level Agreements (SLAs) and exceeded customer expectations. - Developed and owned transition communication plans to ensure key stakeholders consistently understood transition progress. - Managed and mitigated risks during service transitions, ensuring minimal disruption and smooth operations. - Took ownership of service-related issues associated with the introduction of new services until the formal handover to the Service Delivery teams.
AccentureProject Manager
Jan. 2005 - Jan. 2008
GECISCSR
Jan. 2001 - Jan. 2005
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