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FrieslandCampinaSupply Chain Manager - Sub-Sahara Africa
Aug. 2024Côte d'IvoireI am responsible for managing Customer Supply Chain process of the Operating Company with 5 Clusters of 38 countries across Ivory Coast, Tropical Cluster, Western Cluster, Ghana, Equatorial East, South Africa and Oceanic Islands Countries in Africa. Customer Supply Chain Strategy - Designs the ESA Supply Chain Strategy with Cross Function Leaders at Business Group -Defines, implements and continuously optimizes Route to Market (Supply) strategy Lead End-2-End Customer Supply Chain: Customer Service & Logistic Account Management - Manages and enhances Customer operations: order intake & logistic account, customer service, returns and complaint handling - Initiates and drives Customer collaboration and Customer centric SC improvement initiatives Demand Planning - Leads the Demand Planning cycles, collaborates actively internally (Sales & Marketing) and with Customers driving for high Forecast Accuracy and low Bias. - Drives the execution of the S&OP process according to RFC standards, support and facilitate financial forecasting process Warehouse/Working Capital Management and FREX Logistics (Distribution) - Make efficient plans to meet objectives of working capital and manage warehouse to optimize available space, ensure smooth stock flow and better inventory control. Lead and support Local Production (SOURCE & MAKE) - Develop scenario based analysis to better influence and facilitate strategic decisions within the Supply Chain with the bigger picture of the annual budget/target and profitability in mind while planning production Sourcing (incl. 3rd party manufacturing and/or partnering with customers/distributors) - Aligns with Make and Procurement to define and execute regional sourcing strategy in accordance with RFC QA / RA standards. Project management (supply chain, cross functional) - Plans and/or implements supply chain optimization projects to drive cost-savings, speed to market, etc. initiatives.
FrieslandCampinaCustomer Supply Chain Lead - Ghana, Equatorial & Southern African Countries
Aug. 2022 - Dec. 2024GhanaI was responsible for managing Customer Supply Chain process of a Region with 20countries across Ghana, Equatorial East, South Africa and Oceanic Islands Countries in Africa. Customer Supply Chain Strategy - With his peers, designs the ESA Supply Chain Strategy -Defines, implements and continuously optimizes Route to Market (Supply) strategy Lead End-2-End Customer Supply Chain: Customer Service & Logistic Account Management - Manages and enhances Customer operations: order intake & logistic account, customer service, returns and complaint handling - Initiates and drives Customer collaboration and Customer centric SC improvement initiatives Demand Planning - Leads the Demand Planning cycles, collaborates actively internally (Sales & Marketing) and with Customers driving for high Forecast Accuracy and low Bias. - Drives the execution of the S&OP process according to RFC standards, support and facilitate financial forecasting process Warehouse/Working Capital Management and FREX Logistics (Distribution) - Make efficient plans to meet objectives of working capital and manage warehouse to optimize available space, ensure smooth stock flow and better inventory control. Also ensure efficient alignment between sales order stock availability and haulage truck availability to ensure efficient distribution system. Lead and support Local Production (SOURCE & MAKE) - Develop scenario based analysis to better influence and facilitate strategic decisions within the Supply Chain with the bigger picture of the annual budget/target and profitability in mind while planning production Sourcing (incl. 3rd party manufacturing and/or partnering with customers/distributors) - Aligns with Make and Procurement to define and execute regional sourcing strategy in accordance with RFC QA / RA standards. Project management (supply chain, cross functional) - Plans and/or implements supply chain optimization projects to drive cost-savings, speed to market, etc. initiatives.
FrieslandCampinaDemand & Customer care Lead
Dec. 2021 - Jul. 2022NigeriaManaging Customers centric team to ensure organic demands are translated into business winning numbers with focus on Customer Satisfaction, Revenue Growth Management, Supply chain operations excellence and competitive net-value added.
FrieslandCampinaSupply Planning Lead
Apr. 2020 - Nov. 2021NigeriaI managed E2E Supply Chain Planning with focus on converting aligned business numbers to customers satisfaction. I was able to lead the Supply team to ensure steady supplies of materials through multiple and local sourcing despite global disruptions.
FrieslandCampinaLogistics Lead
May. 2019 - Apr. 2020Lagos NigeriaProvided quality leadership for astute Logistics & Distribution team to improve service delivery to our 24/7 Customers at highly compititive cost. Areas of focus include; - Excellent Leadership - Safety of People & Environment - Services Level - Cost Prudence - Network Optimization - Continous Improvements - Business Growth Plan
FrieslandCampinaOrder to Cash - Delivery Lead (SUMMIT Global Project)
May. 2018 - Apr. 2019Netherlands; NigeriaI led a team of supply chain professionals to bring business conceptual plan on SAP system change to reality in Customer Service and Logistics with great achievements which is first ever in all the business Opco. Milestones - Stakeholders Management - Warehouse Upgrade and Preparation for Extended Warehouse Management (EWM) - Planned and Coordinated Training for 10 Key Users & over 200 End Users (MHE operators inclusive) - Implemented DIAL plan with successful results - Managed transition to successful go-live
FrieslandCampinaLogistics Excellence Manager
Jan. 2016 - Apr. 2018Lagos Nigeria1. Strategic Distribution Planning: 2. Sales Deliveries (General & Modern Trade Channels) 3. Co-Packing of Convenience packs (Alternative Route to Market) 4. Export Deliveries 5. Depot Replenishment/ Sales 6. Customer Service Excellence: 7. Supply Chain Process Improvement & Optimization
FrieslandCampinaDistribution Manager (MT)
Jun. 2015 - Dec. 2016Lagos, NigeriaProfessionally supervised the quality, quantity, cost and efficiency of stock movement and storage of goods, establish and control the order cycle for all depots and ensure prompt delivery of orders. Actively Supported planners to develop departmental KPI’S and generate monthly reports. Specifically measure sales forecasts accuracy, understand and measure changes in sales forecasts by SKU and administer impact on inventory level. Shape necessary activities “adequate daily truck availability and timely loading” in order to achieve modern trade delivery plan. - Effectively evaluated operations and distribution network trends and implements changes as required for improvement in SLA and OTIF - Exemplify policies & procedure that ensure optimal performance for warehouse operations, transportation and returns from all Depots.
FrieslandCampinaDistribution Officer- Export & Modern Trade Channel
Mar. 2014 - May. 2015Lagos, NigeriaI confidently accommodated production and sales activities to ensure availability of products to meet sales plan. Ensured timely preparation of Supply Chain MIS reports to deliver information and analytical support for decision-making. Ensured accessibility of raw and packaging materials in line with company stock policy and achieve budgeted lead-time. I liaised with relevant parties to ensure stable and adequate movement of stock from general trade storage location to modern trade storage location to confirm stock availability. - Ensured timely/effective monitoring of modern trade stock in the depots and in transit to ensure achievement of depot sales plan. - Administered export plans and shipment to check prompt loading and delivery with no hitches.
FrieslandCampinaSAP Consultant
Mar. 2012 - Mar. 2014FrieslandCampinaFacilitated business units with strategic support to operate SAP Modules and supported the ongoing development of business warehouse for reporting. Collaborate with staff, senior management, other departments and decision makers to share information. Engage in other Project Activities within the various SAP streams as required. - Tactical contribution in the support of the interface environment between SAP and non-SAP systems and liaising with programmers as FLS to bring any problems to a resolution. - Developed and Streamlined analytics, systems, data management, project reports and control reports of all Supply chain operations.
FrieslandCampinaKey User (SCM) - SAP Implementation
Mar. 2011 - Feb. 2012Lagos, NigeriaI engaged in assessment of risks, hope and expectation of project, developed business models, scenarios and process from level zero to level four also Supported in localization of the ERP detailed setting to suit the business case, also updating and cleaning up of various Master Data. - Successfully trained all SCM end-users on SAP Modules and supported end users in the Project Implementation. - Formed system task for all business scenarios and created Work instruction for all business process and make decisions for change.
FrieslandCampinaStore Keeper
Sep. 2006 - Feb. 2011FrieslandCampina Wamco Nig. PlcI effectively processed customer’s orders and stock re-orders level management. I ensured the implementation of national sales target and distribution plan to depots in accordance with DMI and procedures in order to meet the sales volume and value targets for the overall target. I effectively managed relationship with relevant internal functions including Finance, Billing, Quality Control and Assurance, Sales, etc, to ensure completion and final delivery of Customers Orders. I ensured effective maintenance of files, logs records and other related documentation in accordance with Company standards. - Trained and conducted performance evaluation of subordinates (DAO, Storekeepers, forklift operators and Loaders), in line with company procedure to equip them with the necessary skills for efficient operation. - Furnished Logistic Manager with regular Vehicle Report to the enhance effective of Sales and Distribution management.
Sllyod Nig. LtdStore Clerk
Feb. 2002 - Aug. 2006Lagos, Nigeria.I kept stock records with serial filling for easy accessibility and organized staff to offload consignment to avoid demurrage. I ensured prompt maintenance of forklift and machineries, raised delivery note for dispatched items, raised of non-conformance form for sub-standard materials.
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