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Work Background
DigitaloftDigital PR Strategist
Nov. 2022 - Mar. 2023
Fibre MarketingDigital PR Manager
Sep. 2021 - Nov. 2022Cheltenham, England, United KingdomKey Responsibilities include:
- Managing DPR dept, recruitment, training, progress & development of individuals
- Building brand awareness and link profiles for top tier clients - Developing and implementing various link building techniques in line with client objectives
- Forming robust link building strategies in line with client budget and requirements, including hero campaigns, thought leadership content, and reactive opportunity monitoring
- Leading on client communications to ensure the project is aligned with DPR campaigns
- Project managing every client portfolio to ensure adequate resources are in place both internal and external to achieve our goals During my time at Fibre I've contributed to:
- Complete overhaul of digital PR processes, leading to exceptional quality links for our client portfolio
- A key part in shaping the business by implementing new team processes and procedures both at operations level, and within the functions of each dept
- Building a competent DPR team
Fibre MarketingSenior Digital PR Specialist
Mar. 2021 - Sep. 2021Cheltenham, England, United Kingdom
Fibre MarketingContent Marketing Executive
Sep. 2020 - Mar. 2021Cheltenham, England, United Kingdom
Your Girl Friday - Virtual Assistant ServicesCo-Founder & Virtual Assistant
Apr. 2020 - Aug. 2021We are a self employed mother daughter duo of virtual assistants with over 25 years experience in all things administration, across a multitude of industries including fashion supply chain, manufacturing & production, and hospitality. Making your business dreams a reality can be hard. You spend more time on small (but important!) tasks like entering customer data into a CRM, or keeping on top of your sales and purchase ledgers, than actually focusing on driving your business forward. Often, these “small” tasks can end up snowballing, leaving you working increased hours and not having any time doing the things you love. Does this sound familiar? Keep reading.. We can liberate you of those to do lists, and help you focus on doing what you love without the costly process of hiring, training and maintaining a full-time employee. Together we offer administrative support and bookkeeping services, all while working remotely. Saving you money on employee related costs such as holiday & sick pay, training, NI, tax and pension. Whether it’s an hours work or regular support we would love to discuss your requirements, so drop us a message today for a friendly chat about your business and needs! [email protected] or message our page
UK Young Autism ProjectSenior Applied Behaviour Analysis Tutor
Jun. 2019 - Sep. 2020Tewkesbury, England, United Kingdom
UK Young Autism ProjectApplied Behaviour Analysis Tutor
Aug. 2018 - Jun. 2019Tewkesbury• Teaching a wide range of functional and academic skills using core ABA techniques such as discrete trials, natural environment teaching, shaping, and reinforcement schedules
• Managing and reducing self-injurious and socially undesirable behaviour through various levels of intervention • Working under the direction of a Consultant, closely within an inter-disciplinary team, and contributing to weekly team meetings • Keeping an accurate and informed log book of progress for skills on acquisition
SuperdrySourcing Administrator
May. 2017 - Aug. 2018Cheltenham, Gloucestershire, United Kingdom- Assist the Far East Sourcing Manager with ad hoc and administrative tasks, including arranging travel, processing expenses
- Produce statistical reports to reflect potential company savings through resourcing our core product programmes
- Liaise daily with internal departments to effectively manage high value resourcing projects
- Ensure costing and composition information is at hand for key company meetings, and in line with business deadlines
- Price negotiation on minor categories, therefore liaising with our far east suppliers on a daily basis Skills:
- Price negotiation
- Business Strategy
- B2B experience
SuperdryCustomer Service Advisor
Aug. 2016 - May. 2017Cheltenham, Gloucestershire, United Kingdom• Handling customer enquiries via email and calls within service level agreements
• Liaising with both internal departments and external businesses to fulfil client requests, and obtain relevant information for investigation and relay
• Creating and administering necessary documentation to customers
• Using CRM systems to keep an accurate log of communications with customers
• Training incoming staff in short programmes ready for the business peak season My organised and positive character has allowed me to work well within the pressurised environment of the company peak periods. I have excellent problem solving skills and I am quick to think on my feet and find the appropriate solutions for customers.
Plas Coch Holiday HomesChildren's Activities Co-ordinator and Leisure Attendant
Mar. 2015 - May. 2016Anglesey, Wales• Developing and executing children's activities of between ages 3-12 for groups of up to 30
• Cleaning the complex and ensuring customer satisfaction by maintaining 5 star standards
• Maintaining good customer relationships
• Stock rotation and cash handling
Broadleaf TimberAdministration Assistant
Jun. 2012 - Aug. 2014Llandybie• Administrative support, including diary management and ad hoc duties, for Managing Directors
• Stock maintenance and ordering for stationary, print, general equipment for the onsite production team
• Arranging couriers and delivery schedules day to day for UK wide delivery
• Raising invoices and purchase orders
• Producing and distributing correspondence to customers for marketing purposes
• Assisting the marketing directory in producing promotional shots for seasonal ranges, using my own photography and self taught photoshop skills As a diverse individual, I had learned to use Avery Design to assist the company’s marketing director in the latest brochure designs and layout, as well as using my own photography. Through my many roles within the company I have become adaptable and well prepared for varying work environments in many business areas, which has allowed me to assist in a range of ongoing projects.
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