ENGIE AUNational Channel Manager - SME and Res
Aug. 2011 - Dec. 2015Rialto Towers - MelbourneKey tasks undertaken Channel Development Strategy •Develop and document channel development strategy that stipulates: Commercial framework Strategical approach Business reporting Quality measurement Continuous improvement •Socialise and gain endorsement of the strategy across the Sales Executive Group, ensuring alliance with overall Simply Energy business objectives. •Develop alternative channels to market broadening the customer reach. •Source systems and controls to align with company and legal requirements •Ensure that the processes and tools developed engage key stakeholders from across the business in the assessment process (eg: Sales, Marketing, Finance, Legal, Risk, Compliance) Commercial Agreement Management •Manage the maintenance and development of the commercial framework for the Direct outsourced arrangement •Manage and negotiate the execution of any new Direct agreements and termination of existing as required •Work with relevant internal stakeholders to ensure that agreements meet the business, legal & regulatory needs of Simply Financial Management •Preparation of monthly financial reporting reflecting actual spend to budget •Preparation of all business cases relating to change initiatives including margin impacts relating to product offers •Ensure costs associated with identified initiatives fit within Sales and Marketing budget expectations Direct Sales Operational Management •Execute effective selling strategies allowing for multiple providers across multiple urban and rural geographical boundaries •Ensure operational performance meets all KPI’s reflected in commercial agreements •Manage the development of all operational reporting required to reflect performance to agreed targets •Work closely with the Commercial Team, manage the development of new products/market offers that are specific to each identified opportunity