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Work Background
Community Engagement Manager
The Bunny HiveCommunity Engagement Manager
Jun. 2025Mountain View, California, United StatesAs the Community Engagement Manager at The Bunny Hive Mountain View – a modern social studio for parents and their little ones – I lead strategic partnership development and support our social media initiatives to grow brand visibility, foster authentic community connections, and drive local engagement in the Bay Area. 🟣 Partnership Management - Built and manage a growing CRM database of corporate HR/wellness teams, local businesses, and community organizations using Airtable. - Lead targeted outreach campaigns to establish partnerships, co-host local events, and position The Bunny Hive as a valuable benefit to family-focused companies. - Track partnership goals, follow-ups, and performance metrics with weekly reporting to ensure accountability and alignment. 🟣 Social Media Strategy & Support - Assist with content creation and scheduling across Instagram and Facebook using Canva and Later. - Manage the content calendar and collaborate with leadership on campaigns to enhance audience engagement and brand storytelling. - Actively engage with our online community to strengthen our digital presence and build lasting connections with families.
Lead Generation / Appointment Setter
Curtis High FitnessLead Generation / Appointment Setter
Mar. 2025 - Apr. 2025Lowestoft, England, United Kingdom✔ Identifying and engaging potential clients through targeted lead-generation strategies ✔ Initiating conversations and educating prospects about Curtis High Fitness coaching programs ✔ Qualifying leads and guiding them through the initial consultation process ✔ Utilizing CRM tools and data-driven insights to optimize outreach efforts ✔ Collaborating with the coaching team to ensure a seamless client onboarding experience
Sales Development Representative
CoblendedSales Development Representative
Nov. 2024 - Apr. 2025London Area, United Kingdom- Proactively identified and engaged potential clients through cold calling, email outreach, and social media to build a robust sales pipeline. - Conducted in-depth lead qualification to ensure alignment with business needs using BANT and other frameworks. - Scheduled and coordinated meetings between qualified leads and account executives, ensuring seamless transitions. - Managed and updated CRM systems to maintain accurate records of lead interactions and pipeline progress. - Collaborated with marketing teams to follow up on campaigns and optimize lead conversion strategies. - Provided market insights and customer feedback to refine product offerings and sales approaches. - Achieved and exceeded key performance metrics, including lead conversion rates and meeting booking targets. - Continuously honed prospecting techniques and sales strategies to stay ahead in a competitive market.
Strategic Partnership Specialist
Agencia Gutiérrez & Socios (AGS)Strategic Partnership Specialist
Sep. 2024 - Nov. 2024California, United States- Develop and Nurture Partnerships: Identify, engage, and build relationships with key partners to foster collaboration and mutual business growth. - Collaborative Strategy Design: Work closely with internal teams and external partners to design partnership strategies that align with company goals and drive long-term success. - Contract Negotiation and Management: Negotiate and execute partnership agreements, ensuring all terms are favorable and aligned with business objectives. - Market Research and Competitive Analysis: Conduct market analysis to identify potential partners and stay ahead of industry trends, positioning the company competitively in the market. - Performance Monitoring and Reporting: Track, evaluate, and report on partnership performance, identifying areas for improvement to maximize value from each collaboration. - Cross-Functional Coordination: Act as the primary point of contact, coordinating efforts across different departments (e.g., marketing, sales, product teams) to ensure seamless execution of partnership initiatives. - Growth and Revenue Generation: Leverage strategic partnerships to drive customer acquisition, enhance brand visibility, and generate revenue opportunities.
Assistant Team Lead
Agencia Gutiérrez & Socios (AGS)Assistant Team Lead
Sep. 2024 - Nov. 2024California, United States- Assist in supervising and guiding team members. - Serve as a point of contact for resolving minor conflicts or concerns. - Motivate and encourage the team to meet performance goals. - Help plan, organize, and delegate tasks to team members. - Monitor progress to ensure deadlines and targets are met. - Step in to perform tasks when necessary to keep projects on track. - Act as a liaison between the Team Lead and the team. - Relay important updates, instructions, or feedback to team members. - Facilitate communication within the team to promote collaboration. - Onboard new team members and provide training on processes and tools. - Identify skill gaps within the team and recommend development opportunities. - Offer guidance and mentorship to team members. - Address minor operational issues and escalate complex problems to the Team Lead. - Assist in brainstorming solutions for challenges faced by the team. - Track and report on individual and team performance metrics. - Provide constructive feedback and suggest improvements. - Assist in performance evaluations or reviews. - Ensure compliance with company policies and procedures. - Assume the Team Lead’s responsibilities in her absence. - Represent the team in meetings or discussions with management as needed.
Vendor
Jumia NigeriaVendor
Oct. 2017 - Sep. 2024- Taking of high-quality photos of the product from various angles. - Product upload including pricing, SKU, inventory, category. - Product management - Processing/Sorting of orders including printing of invoices - Packaging of orders - Shipping of orders to customers
Customer Service Representative
Urgic CollectionsCustomer Service Representative
Oct. 2015Lagos, Lagos State, Nigeria- Managed a high volume of customer interactions, consistently exceeding performance targets. - Provided accurate information on products and services, contributing to a 25% increase in upsell opportunities. - Acted as a liaison between customers and the technical support team, ensuring timely and effective solutions. - Conducted follow-up calls and surveys to gauge customer satisfaction and identify areas for improvement. - Conducted root-cause analysis for recurring issues, leading to process improvements and a 10% reduction in customer complaints. - Assisted in the development of a comprehensive training manual for the customer service team. - Participated in cross-functional meetings to align customer service goals with company objectives.
Administrative Assistant
Deranu Nigeria LimitedAdministrative Assistant
Jan. 2008 - Jan. 2014Kaduna, Kaduna State, NigeriaOffice Management: - Manage the day-to-day operations of the office. - Maintain office supplies inventory by checking stock and ordering new supplies as needed. - Ensure the office is clean, organized, and equipped with necessary materials. Scheduling and Coordination: - Schedule and coordinate meetings, appointments, and travel arrangements for managers or supervisors. - Prepare agendas and make arrangements for committee, board, and other meetings. - Coordinate and organize company events, conferences, and other functions. Communication: - Answer and direct phone calls to appropriate staff members. - Respond to emails, letters, and other forms of correspondence. - Act as the first point of contact for visitors, clients, and vendors. Documentation and Record Keeping: - Prepare and edit documents, reports, and presentations. - Maintain electronic and physical filing systems for organizational records. - Handle confidential and sensitive information with discretion. Financial Administration: - Assist with basic bookkeeping tasks such as processing invoices, expense reports, and budget tracking. - Prepare and submit purchase orders and other financial documents. - Handle petty cash and reconcile accounts as required. Support to Executives and Staff: - Provide administrative support to senior management and other staff members. - Manage calendars, schedule appointments, and handle travel arrangements for executives. - Assist with the preparation of meeting materials and presentations. Project Assistance: - Assist in the planning and execution of various projects. - Conduct research and compile data for reports and projects. - Coordinate project activities and ensure timely completion of tasks. Customer Service: - Provide excellent customer service by addressing inquiries and resolving issues promptly. - Maintain a professional and friendly demeanor when interacting with clients, customers, and staff. - Follow up with customers and clients as needed.
Adhoc Staff
Independent National Electoral CommissionAdhoc Staff
Oct. 2006 - Jan. 2007Ekiti State, NigeriaData Entry: Registration of voters in the community
English Teacher (NYSC)
Odo-Oro Junior High School Ikole-EkitiEnglish Teacher (NYSC)
Feb. 2006 - Jan. 2007Ekiti State, NigeriaTeaching of English Language to Junior Secondary students during my service year as a corp member
Laboratory Assistant
Parklane Specialist HospitalLaboratory Assistant
Oct. 2002 - Jan. 2003Enugu State, Nigeria

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