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Work Background
Toyota Motor CorporationUX Writer / Content Designer
Apr. 2024 - Apr. 2025Wrote microcopy and longer-form educational copy for Toyota’s in-car screens and mobile app. Work focused on: - Developing and maintaining an internal style guide, with a special focus on localization, ease of translation, and legal concerns. - Helping to establish a real presence for the content team as an embedded part of the design process. This involved pairing with designers to incorporate content into earlier stages of design; attending remote user testing sessions and adjusting the tested copy on the fly to get more value out of testing sessions; and encoding the process of working across content, design, and engineering departments to produce consistent levels of quality. Design collaboration done in Figma; content managed in a robust CMS called Quickbase; workflow managed in Jira.
Penguin Random HouseProofreader
Jan. 2024 - Apr. 2024New York City Metropolitan Area
Farrar, Straus and GirouxProofreader
Nov. 2021 - Apr. 2024New York City Metropolitan Area
PitchUX Writer
Jul. 2021 - Jul. 2022Austin, Texas Metropolitan AreaProvided UX writing and editing support to this innovative platform for building presentations. Collaborated with the product marketing and design teams to - Write UI copy for new features
- Write and edit documentation: updating user-facing help center articles, refining internal style guides
- Review existing UI copy to maintain accuracy, usability, consistency, and adherence to voice and tone
MediumEditor of Modus (Medium's in-house design pub)
Apr. 2019 - Feb. 2020Austin, Texas AreaLaunched and ran one of Medium's specialty publications, about digital design. Working remotely, I was solely responsible for developing relationships with writers, curating the best design writing from the platform, editing stories and headlines, and maintaining an editorial calendar publishing two stories per day.
RazorfishContent Editor / Design QA / UI Engineer
Jan. 2017 - Jul. 2018Austin, Texas AreaWorking with the marketing department on the Citi team, I read everything user- or client-facing for clarity and consistency, making sure the work we sent out looked sharp and strengthened our reputation with the client and with users. While I was initially brought on to be the final safety net for accurate and error-free content before it shipped, I became a leader on the team by helping my colleagues fundamentally improve, rather than simply correcting their work.
The Center for Professional Education at The University of Texas at AustinLead Editor
Jan. 2016 - Jan. 2017Austin, Texas AreaI devised and applied editorial and visual standards to CPE's portfolio of professional development courses, having designed a flexible PowerPoint template and developed a style guide for visual and editorial consistency across the programs.
Launchpad Web ServicesProject Manager and Content Editor
Nov. 2013 - Jun. 2014Austin, Texas AreaOn content-generation projects for various marketing clients, I oversaw the project schedule, vetted and managed writers, and edited content against style standards I developed. I also performed SEO research and quality assurance checks for client websites and wrote website content.
ProofNinjaFounder
Feb. 2013 - Jan. 2016Austin, Texas AreaProofreading and editing service with a focus on businesses, nonprofits, self-publishers, and other professionals who need affordable access to a skilled editorial eye. The experience of starting my own small proofreading and editing service involved crash courses in marketing and networking and honed my customer interaction skills, industriousness, and creativity.
Greenleaf Book GroupProofreader & Editor
Apr. 2011 - Apr. 2024I carefully read through book manuscripts as the last guard against style and grammar errors before a book goes to print, using the Chicago Manual of Style. This calls into play a razor-sharp eye for detail, strict time management and self-organization, and the flexibility to work with a wide range of subjects and genres.
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